Job SummaryThe Head of Collections oversees the company's collection operations to ensure timely recovery of outstanding receivables, achieve collection targets, minimize delinquency, and lead the Collections team while maintaining compliance with company policies.
Key Responsibilities- Lead and supervise the Collections team.
- Develop and implement collection strategies.
- Monitor overdue accounts and collection performance.
- Handle escalated accounts and negotiate payment arrangements.
- Coordinate with Finance, Sales, Legal, and other departments.
- Prepare collection and aging reports for Management.
- Ensure compliance with company policies and collection regulations.
- Perform other duties as assigned.
Qualifications- Bachelor's degree in Business Administration, Finance, Accountancy, or a related field.
- At least 5 years of collections experience, with 2 years in a supervisory or managerial role.
- Strong leadership, negotiation, and analytical skills.
- Knowledge of collections, accounts receivable, and credit management.
- Proficient in Microsoft Office, especially Excel.
- Results-oriented with excellent communication and problem-solving skills.
