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Bank of the Philippine Islands (BPI)

HEAD, CLIENT RELATIONSHIP MANAGEMENT

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  • Posted 7 hours ago
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Job Description

This position is primarily accountable for managing BPI Private Wealth (PW) RM Teams and clients in accordance with the goals of the Group/Division.

Manages the PW Relationship Managers, CSOs and MAs in accordance with the goals assigned to its team.

Manages PW clients / Assists RMs in managing PW clients:

  • Ensures adherence to the account's agreement, investment guidelines, special instructions, internal policies and procedures, and existing banking circulars and trust rules and regulations
  • Receives notices, instructions, communications, and supporting documents related to the account's investment and administrative requirements, and coordinates with concerned departments to ensure timely and correct execution
  • Relays client's instructions such as but not limited to contributions, withdrawals, transfers, and execution of trades
  • Undertakes periodic visits to high net-worth individuals to maintain, build, and strengthen relationships
  • Reviews periodically client portfolio

Provides investment advice and recommendation

Addresses and resolves client concerns and inquiries

Acts as alternate officer in the absence of other PW Relationship Manager

Attends/Conducts training to improve knowledge, expertise, and skills relevant to work requirements

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Job ID: 136926211