It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Job Purpose
Lead and supervise a team of Shipment Planners supporting Nike GEOs. Ensure full compliance with Infor Nexus shipment planning rules and drive continuous process improvement. Collaborate closely with KN origin stations and the control tower to ensure accurate and timely shipment plan execution. Support the Global Shipment Planning Manager in driving operational performance within the Cebu team. Ensure the team delivers service levels aligned with agreed customer and operational requirements.
Main Responsibilities
- Serves as the first point of contact for escalations.
- Serve as direct contact point between local SSC team and ISC control tower managers.
- Trains new hires and ad-hoc topics where needed.
- Understands new tasks that are migrated and ensures instructions are understood by the team. Performs daily quality checks to ensure high level of work quality and productivity.
- Conducts timely coaching/feedback to staff for performance improvements.
- Conducts regular performance reviews.
- Review / analyze individual team performance and reports any issues/feedback to the manager. Conduct regular review of team's utilization (manpower resources).
- Manage team attendance.
- Ensure full compliance with shipment planning standards across the global network.
- Actively monitor daily shipment plans to guarantee accuracy, timeliness, and alignment with business objectives.
- Conduct root cause analysis and implement corrective actions for exceptions to shipment plan rules.
- Manage shipment planning teams supporting key accounts such as Nike and Under Armour. Provide training and capability-building programs for Cebu SP and origin teams to strengthen shipment planning expertise.
- Track and evaluate team performance across all platforms, ensuring delivery of high-quality outcomes.
- Identify risks within shipment planning operations and implement proactive mitigation strategies.
- Drive continuous improvement initiatives across all shipment planning processes, leveraging data insights and best practices.
- Review, enhance, and create detailed work instructions for customer shipment planning platforms to promote consistency and process adherence.
- Attend external training sessions related to customer initiatives, new projects, or system implementations impacting shipment planning operations.
- Support the Global Operational Key Account Manager (GOKAM) and iTMS Project Manager in activities related to shipment planning optimization and system improvement.
- Participate in customer meetings focused on shipment planning to ensure alignment on operational requirements, timelines, and capacity expectations.
- Perform other duties as assigned.
Qualifications
- Bachelor's Degree in Logistics, Supply Chain Management or related field
- With leadership/management experience
- Minimum 2 years work experience in Sea Logistics
- Preferably with 2-5 years retail experience
- Proficient with Microsoft Office especially Excel
- Excellent communication skills both verbal and written
- Analytical & SolutionDriven Mindset
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
