Job Description
The Growthbacker Manager is responsible for leading a team of Growthbackers to consistently meet or exceed revenue and performance targets. This role combines tactical sales oversight with coaching, performance management, and strategic execution. The Growthbacker Manager ensures team members are well-trained, motivated, and aligned with company sales objectives, while continuously optimizing processes and identifying growth opportunities.
The ideal candidate is a proactive leader with strong communication skills, a results-oriented mindset, and a passion for developing people and pipeline.
Key Responsibilities
Talent Bench Development
Build and maintain a dynamic bench of pre-qualified, high-potential candidates for future leadership opportunities.
Scorecard-Driven Strategy & Performance Oversight
Regularly review team and individual sales performance scorecards to assess trends in:
Appointment setting and conversion rates
Dial volumes and follow-up consistency
Client presentation success
Team members and accountability effectiveness
Use data to identify skill gaps, coaching needs, and underperforming metrics.
Daily Role Play Facilitation
Facilitate daily role play sessions and Hyperbound skill enhancement training to improve:
Appointment Setting and Lead Follow Up
Business Evaluation Call Role Plays
Hyperbound sales performance drills
Adapt role play formats based on team needs, new scripts, product updates, and sales campaign objectives.
Training Calendar Design & Execution Alignment
Collaborate with the Director of Growth and Growthbacker Managers to build a proactive training calendar aligned with performance trends.
Prioritize training around critical behaviors such as appointment setting, presentations, objection handling, follow-through discipline, and client rapport.
Ensure training initiatives are results-driven, measurable, and aligned with quarterly sales goals.
Sales Team Leadership and Development
Lead and coach Growthbackers to elevate individual capabilities and frontline effectiveness.
Set a high-performance culture grounded in coaching, collaboration, and clear accountability.
Conduct regular coaching sessions and performance reviews with direct reports to elevate their individual capacity, decision-making, and individual development capabilities.
Call Listening & Quality Evaluation
Regularly listen to recorded sales calls to assess call quality, tone, script adherence, objection handling, and closing techniques.
Identify coaching moments and actionable feedback based on call behaviors and client responses.
Maintain a database or tracker of call reviews and associated coaching recommendations.
Reinforce best practices in appointment setting, lead nurturing, and client engagement.
Use call listening outcomes to guide role-playing exercises and personalized development plans.
Strategic Sales Execution
Translate company vision into actionable sales strategies, initiatives, and goals across the organization.
Drive execution through well-defined KPIs focused on appointment setting, conversion rates, outbound outreach, and revenue growth.
Monitor weekly scorecards and pipeline health reports to ensure alignment with objectives and address performance gaps proactively.
Performance Management & Culture
Set clear expectations for team performance and maintain a culture of excellence, accountability, and continuous improvement.
Foster collaboration and synergy among direct reports to ensure consistent leadership standards, coaching practices, and client engagement across the board.
Champion a coaching-driven sales culture where individuals invest in skill-building and team morale.
