Group Product Manager

The GPM for Core Services manages the product managers responsible for our foundational platform capabilities: trading, custody, wallet, identity, and internal tooling. While individual product managers within your group focus on feature-level roadmaps and day-to-day execution, your mandate is to define the overarching vision and long-term strategic direction. You will bridge the gap between complex engineering realities and product-market needs, ensuring that our core infrastructure is not just functional, but scalable, resilient, and ready to support the next wave of financial innovation.

Role and Responsibility Vision & Strategy

• Understands how each of the core services actually works, not just at a roadmap level, well enough to contribute meaningfully to how they're designed and to catch early when a choice made for one service will cause problems.

• Coordinate with B2C and B2B product managers and commercial stakeholders and determine how the Core services can support these requirements

• Sets the direction for where Core needs to go, which services need to migrate, which need to scale, and why, based on what the business will need.

• Advocates for reusability over one-off builds. You will ensure that capabilities are designed to solve for the broader platform rather than single-product needs.

• Collaborates with Engineering leadership on critical infrastructure (ledger, settlement, identity) and manages trade-offs when prioritizing this work against product feature roadmaps.

Leadership & People Management

• Directly manages core PMs. You are responsible for goal setting, 1-on-1s, performance management, and scaling the team through hiring.

• Drives headcount planning and the organizational evolution of the Core Services group in collaboration with the Head of Product.

• Raises the bar on product craft across the group, from PRD quality to how well the team handles compliance and risk conversations. Reliability, Risk & Compliance

• Ensures robust observability (metrics, dashboards, alerting) is built into every capability. You will translate data-driven insights into actionable product decisions.

• Sets the standard for security and reliability alongside Engineering. Owns post-incident processes and postmortems for the group.

• Holds PMs accountable for compliance and risk posture, ensuring non-functional requirements (security, privacy, auditability) are prioritized in all specs and playbooks.

Required Qualification

• Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience.

• 7+ years in product management, with real ownership of a product line in fintech, crypto/trading, or another regulated space.

• Knowledge of Product Management techniques, such as Problem Discovery, Road Mapping, User Story writing, Prioritizing, and Data Analysis and Funnel Optimization.

• Has managed product managers before, not just individual contributors, and can hire and coach a team.

• Has set the direction for a platform or shared-services roadmap

• Strong understanding of business models, unit economics, and revenue streams, especially within fintech/crypto or trading products.

• Leadership and People Management Skills.

• Confident in verbal and written communication; able to present complex ideas in a clear and structured way.

• Shows empathy for user problems and can balance user needs with business and regulatory constraints.

• Experienced in Agile Development Process and familiar with Scrum and Kanban methodologies.

• Familiarity with Cryptocurrency, Web3, and TradFi ecosystems and trends; keeps up-to-date with market developments and regulatory changes.