Global Transition Manager

Global Transition Manager

Shift: Mid to night shift (3 PM - 12 AM)

Location: BGC, Taguig

Work Setup: Hybrid – 3 days onsite and 2 days work from home (First 3 months will be fully onsite for training)

Job Summary

Leads the build and readiness phase of global transformation and shared services transitions, ensuring complete process documentation, SOPs, training materials, and knowledge transfer before go-live. Partners with Transformation, Design, and Transition teams to align deliverables with future-state operating models, resolve readiness gaps, manage risks, and report progress to leadership.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Operations, Education, or a related field.
• 7+ years of experience in transformation, shared services, training, knowledge management, or operations.
• 3–5 years of leadership and people management experience.
• Experience in global process migration or shared services transitions.
• Strong background in SOP development, process documentation, training, and knowledge transfer.
• Experience managing transition readiness, go-live requirements, and gap resolution.