About Xerox Holdings Corporation
At Xerox,
we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging.
About The Role
We are looking for a Business Support Analyst to join the Global Spend Management (GSM) team supporting global procurement operations. This role plays a key part in ensuring procurement processes run efficiently by supporting purchase requisitions, purchase orders, supplier management activities, and procurement compliance across multiple regions.
Key Responsibilities
- Procurement Operations Support
- Support the purchase requisition (PR) and purchase order (PO) lifecycle, including creation, updates, and closures.
- Assist with procurement system transactions and approvals in SAP, Oracle, and Ariba.
- Monitor and resolve issues related to invoice holds, abandoned POs, and supplier requests.
- Process suppliers change requests and maintain procurement records across systems.
- System & Transactional Support
- Support procurement processes through various tools including SAP, Ariba, Oracle, and other internal applications.
- Assist with ticket resolution and system requests related to procurement operations.
- Maintain accurate data across procurement systems to ensure operational efficiency.
Reporting & Analysis
- Generate and maintain reports using Excel and reporting tools to support procurement operations.
- Analyze procurement and spend data to identify trends, compliance issues, and operational improvements.
- Support leadership and procurement teams with dashboards and performance reporting.
- Stakeholder & Supplier Support
- Collaborate with internal stakeholders including procurement teams, finance, and requisitioners.
- Respond to procurement inquiries and support supplier-related issues.
- Provide operational support for global procurement initiatives.
- Compliance & Process Improvement
- Ensure procurement activities follow company policies and compliance requirements.
- Support audit documentation and reporting.
- Identify opportunities to improve procurement workflows and operational processes.
Qualifications
Education
- Bachelor's degree required.
- Preferred fields: Engineering, Commerce, Accounting, Management Accounting, Business Administration, or other related disciplines.
Experience
- 3+ years of professional experience in procurement operations, shared services, finance operations, or related roles preferred.
- Experience supporting global stakeholders or global operations is a plus.
- Procurement or sourcing experience is advantageous but not required.
Required Skills
- Strong analytical and problem-solving skills
- Advanced Excel and reporting skills
- Understanding of the PR/PO procurement lifecycle
- Strong attention to detail and process orientation
- Ability to learn and navigate multiple systems and tools
- Excellent communication and stakeholder management skills
Nice-to-Have Skills
- Experience in procurement or sourcing operations
- Exposure to global or regional operations
- Background in shared services environments
- Continuous improvement mindset
- Experience working with ERP systems such as SAP, Oracle, or Ariba
Onsite
