Job Description
Conducts financial analysis of costs, pricing, variable contribution(margin), and analysis of sales results. Deploys dashboards and business scorecards. Partners cross functionally to develop solutions to a variety of problems with varying levels of scope and complexity. Exercises judgment within defined procedures and practices to determine appropriate courses of action. Acts as liaison with external firms when appropriate. Analyzes company actual performance vs. business plan, which may include pricing, profitability, and variances analyses. Develops policies and procedures to meet finance group objectives. Oversees operation and cost effectiveness of operating systems and programs.
The role will have principal accountability to ensure systems landscape functions efficiently and effectively for Requisition to Pay (R2P) operations.
This individual will establish and promote the use of best Operations practices across the user community inclusive of ongoing data management, training, capability development, testing and user compliance. This position will partner frequently with cross functional partners within R2P, Digital Transformation Office and Procurement, to ensure process and systems are supported and integrated within the business.
Key Responsibilities
- Triage business/operations issues identified and confirm that technical issue/defect exists
- Assess and prioritize incoming technology issues based on urgency and impact on business operations.
- Conduct thorough root cause analysis to identify underlying issues and develop corrective action plans.
- Participate in post-incident reviews to evaluate response effectiveness and identify areas for improvement.
- Document issues and solutions in a knowledge base for future reference
- Author business requirements aligned to business process in partnership with Global Process Owner (GPO) and IT teams translation of the business requirements to the technical rules, data flows and detailed system interfaces
- Translate requirements into user stories & acceptance criteria for enhancements / defects
- Document and manage defects/enhancement backlog
- Stay up-to-date with emerging technologies and industry trends to improve system performance and reliability.
- Partner with R2P Leadership to request/develop advance capabilities and provide business priority to ONES4 team in support of business growth strategies
- Develop processes to maximize utilization of OneS4 and interdependent systems across R2P Operations
- Facilitate demos / targeted validation of prototypes during build sprints, simulation testing and UAT
- Ensure the products / features / work meets relevant security, privacy & compliance standards
- Facilitate release planning with stakeholders
What we are looking for
Qualifications
- Academic background: University/Bachelor degree qualification Business Administration, Finance, Data Science, or a related field is essential.
- Bachelor's degree in Business Administration, Finance, or a related field; MBA preferred.
- 5+ years of experience in R2P process including stakeholder management, customer experience, or process improvement roles, preferably in a global context.
- Strong understanding of the Request to Pay process and related technologies.
- Proven record of accomplishment of delivering results as an outcome of collaboration and leading front line users through systems deployment and execution
- Highly effective communication and change management execution
- Strategic thinking: seeks areas for improvement to create growth, improve financial performance and gain competitive advantage
