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Manulife

Global Middle Office Analyst

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  • Posted 7 hours ago
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Job Description

Perform daily operations in trade support, matching, settlement, and cash management. Resolve trade and cash queries, manage risks to prevent settlement failures, and prepare reports. Drive process improvements, collaborate with technology teams, and support projects through research and solution implementation

Position Responsibilities:

  • Perform day to day operations for Trade Support, Trade Matching, Trade Settlement or Cash Management functions.
  • Communicate, investigate and resolve trade and cash queries and issues raised by Front Office (Portfolio Managers/Traders) Brokers, Custodians, and Internal Investment teams.
  • Actively manages risks related to trades and cash to avoid failed settlement.
  • Perform periodic trade and cash reporting for Onshore counterparts
  • Improve business processes and controls to mitigate operational risks.
  • Effectively communicate significant production updates and challenges to Manager in a timely manner.
  • Drive process improvements and collaborate with technology partners for data enhancements
  • Provide assistance on projects to meet Management requirements by doing research, identifying needs, and developing/implementing solutions.

Required Qualifications:

  • Bachelor's degree in Business Administration, Accounting, Finance, Economics, or any related business course
  • Minimum 4 years of related work experience in Trade Operations or Middle Office
  • Intermediate to expert Excel skills
  • Knowledge of securities instruments, operational processes, and trade life cycle
  • Strong investment, markets, and trades knowledge
  • Uses diplomacy and tact to resolve difficult situations. Escalates serious issues to the Manager.
  • Team player who thrives in team settings by contributing ideas and supporting collective success. Collaborates effectively with colleagues, fostering a positive and cooperative work environment

Preferred Qualifications:

  • Team player with excellent collaboration skills
  • Good analytical and diagnostic abilities; able to resolve issues with minimal guidance
  • Attention to detail and accuracy in identifying breaks and mismatches
  • Excellent written and verbal communication skills with strong comprehension and confidence
  • Proactive and able to thrive in a highly critical function
  • Flexible in handling ambiguous situations and shifting demands
  • Uses diplomacy and tact to resolve difficult situations; escalates serious issues appropriately

When you join our team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.

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About Company

Job ID: 136924451