Global Head Statutory Finance Operations

About IWG

IWG is the world's largest provider of flexible workspace, with more than 5,000 locations across 120 + countries. We bring together leading brands such as Regus, Spaces, HQ and Signature, as well as digital marketplace platforms such as Instant Offices, Easy Offices and Coworker. For over 35 years, we've enabled organisations of every size—from start-ups and scale-ups to 83% of the Fortune 500—to work more productively, flexibly and sustainably.

Our purpose is simple: help everyone have a great day at work—while protecting people and the planet. We offer carbon-neutral workplaces worldwide and are moving towards achieving Net Zero emissions.

In 2025, IWG delivered record system‑wide revenue of $4.5B driven by rapid expansion of our capital‑light partnership model. This will continue in 2026 where we will have a target of over 1500 new centre deals as we accelerate towards our long term ambition of 30,000 centres world-wide.

Join us- www.iwgplc.com

Job Purpose

The Global Head of Finance Operations - Manila will have operational accountability for IWG's global finance operations delivered from Manila. The Manila organisation is the primary finance delivery organisation for IWG's global legal entity population, including Group reporting, Record-to-Report, statutory accounting and reporting, tax compliance and filings, FP&A and related finance activities.

This is not a functional finance leadership role. Global functional leaders retain functional accountability for policy, technical standards, methodology, functional strategy and process design. The Global Head of Finance Operations - Manila will instead be accountable for the operational execution of those requirements: people, capacity, service delivery, quality, controls, cost, productivity, resilience and continuous improvement.

Scope

• Group reporting and consolidation support
• Record-to-Report and general ledger
• Month-end, quarter-end and year-end close
• Balance sheet reconciliations and substantiation
• Intercompany accounting and reconciliation
• Statutory accounting and statutory financial reporting
• Statutory audit coordination and delivery
• Tax reporting, compliance and filings
• FP&A, budgeting and forecasting
• Management reporting
• Finance master data and data quality, where within the finance operations remit
• Other finance activities transferred into the Shared Service Centre
  
  

Accountability Model


Global Functional Leaders - Functional Accountability

• Functional strategy and policy
• Technical accounting and tax policy
• Global accounting standards and methodology
• Functional process design and target operating model
• Group reporting methodology and requirements
• FP&A methodology and planning standards
• Definition of functional requirements and technical standards
• Technical judgements and specialist matters
• Overall functional risk framework
  
  

Global Head of Finance Operations - Manila - Operational Accountability

• Execution of all finance processes within the Manila scope
• Organisation, people and capacity
• Service delivery and performance
• Accuracy and timeliness of outputs
• Operational execution of controls
• Statutory and tax filing delivery
• Audit delivery and coordination
• Productivity and cost
• Process adherence
• Issue identification, escalation and resolution
• Continuous improvement, standardisation and automation
• Transition of additional activities into Manila
• Operational risk management
• Development of finance talent and leadership capability
  
  

Key Responsibilities


Essential Experience

• Proven track record of leading a sizeable finance shared service centre or global business services organisation, with direct accountability for its operational performance.
• Ideally substantial leadership experience in the Philippines, with a strong understanding of the local talent market and shared-services environment.
• Experience leading multiple finance disciplines, ideally including Record-to-Report, Group Reporting, statutory reporting, tax compliance and FP&A.
• Experience operating a finance organisation serving a large international legal entity population across multiple jurisdictions.
• Demonstrated experience managing performance through KPIs, SLAs, productivity measures, quality metrics and service governance.
• Strong understanding of finance controls, governance, risk and operational resilience.
• Demonstrated ability to manage capacity, cost and productivity across a large finance organisation.
• Experience working in a global matrix where operational accountability is separate from global functional accountability.
• Proven experience leading an organisation through significant change, such as centralisation or migration of finance activities, operating-model redesign, organisational restructuring, technology transformation, automation or significant scaling.
• A track record of taking an organisation from its current state to a materially different target operating model while maintaining business continuity and service quality.
• Experience building leadership capability, developing talent and creating a high-performance culture through periods of change.
• Strong stakeholder-management skills, with the credibility to operate with senior global finance leaders and challenge constructively where required.
  
  

Highly Desirable

• Previous senior finance shared services leadership experience in the Philippines.
• Experience establishing, scaling or materially transforming a Manila-based finance shared service centre.
• Experience centralising finance activities from multiple countries or business units into a single shared service organisation.
• Experience managing a large-scale statutory reporting and compliance operation across multiple jurisdictions.
• Experience using automation, data and AI to materially improve finance productivity and service quality.
• Experience in a multinational, multi-entity organisation of comparable complexity to IWG.
• Experience managing a combination of transactional, accounting, reporting and analytical finance activities within a single operating model.
• Experience working with external auditors and professional service providers at significant scale.
  
  

Leadership Characteristics

• Proven shared services leader - Has personally run a complex SSC/GBS organisation and understands what it takes to deliver finance at scale.
• Change leader - Has demonstrated the ability to take an organisation through significant change, rather than simply maintain an existing operation.
• Operator - Highly disciplined around delivery, deadlines, quality, controls, capacity and cost.
• Builder - Capable of developing the organisation, leadership team, capabilities and culture.
• Commercial and productivity focused - Continuously looks for ways to improve the economics of the operation without compromising control or quality.
• Globally minded - Comfortable managing a global entity population across cultures, jurisdictions and time zones.
• Matrix savvy - Able to operate effectively where functional authority sits outside Manila while retaining clear operational accountability.
• Technology oriented - Understands how automation, data, AI and process redesign can fundamentally change the economics and quality of finance delivery.
  
  

What We Can Do For You


You are reading the right advert if you are looking for:

• A fun, challenging, and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic career progression opportunities.
• Access to a comprehensive selection of flexible, personalised workplace benefits that support your mental, physical, and financial wellbeing.
  
  

Recruitment process


Our recruitment process is transparent and objective, because we care about your experience with us. We will respond to you within a few days to let you know if you are moving to the interview stage. This usually starts with a 30 minute conversation with our Global Recruitment Team, giving you the chance to learn more about us and the job. If we both feel there's a good fit and connection, you will progress through one or two further stages, depending on the level of the position. IWG is proud to be recognised as a Leading Employer, every year since 2022.