Location: BGC
Work Setup: Onsite
Schedule: Monday–Friday
Shift: Morning (8:00 AM – 5:00 PM)
Open Budget
Job Summary
The Global Finance Operations Manager will oversee end-to-end Customer Marketing Agreements (CMA) within the Record-to-Report (RTR) function. This role is responsible for ensuring accurate financial reporting, strong governance, and efficient operations across accruals, provisions, and customer settlements. The position also plays a key leadership role in driving operational excellence and supporting a global shared services environment.
Key Responsibilities
- Lead and manage the CMA team, ensuring alignment with global RTR and finance objectives
- Oversee end-to-end CMA processes including accruals, provisions, billing, and settlements
- Ensure accuracy and timeliness of financial reporting and month-end close activities
- Review reconciliations for accruals, payments, and balance sheet accounts
- Strengthen financial controls and ensure compliance with SOX and internal policies
- Manage customer agreements lifecycle including documentation, approvals, and governance
- Partner with Credit and Collections teams to reduce aged receivables and resolve disputes
- Drive operational efficiency, standardization, and continuous process improvements
- Collaborate with global stakeholders to ensure alignment of finance operations
- Support audits (internal and external) and ensure readiness of documentation
Qualifications
- Bachelor's degree in Finance, Accounting, or related field
- Strong experience in RTR, financial reporting, and shared services
- Proven leadership experience managing finance operations teams
- Deep understanding of accruals, reconciliations, and financial controls
- Experience in ERP systems (SAP preferred)
- Strong stakeholder management and communication skills
- Ability to work in a fast-paced, multinational environment
