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Job Description

BENEFITS :
Free Visa Processing
Hybrid Set-Up
Company Equipment Provided
Position: German IT Support Specialist
Salary: Php 80,000 - Php 90,000
Company Location: Pasay City
JOB DETAILS :
COMPANY PROFILE: A global technology company specializing in digital innovation, with operations across 40+ countries and a diverse workforce of over 25,000 professionals worldwide.

Position: German Service Desk Associate
Industry: Multinational Information Technology Company
Employment Status: Project-Based (subject to extension)
Location: Pasay City
Salary: Php 80,000 - Php 90,000
Work Set-Up: Hybrid Set-Up
Work Schedule: Shifting

JOB REQUIREMENTS:
Any foreign nationals proficient in German and English language.
Currently based or located in the Philippines.
With or Without BPO, call center or IT experience.
Open to work in Pasay City.
Can start as soon as possible.

JOB RESPONSIBILITIES:
Handle client and customer concerns through telephone, web, and email channels.
Respond to customer inquiries related to repair, restoration, maintenance, and service needs.
Troubleshoot and resolve technical issues promptly and efficiently.
Prepare complete, accurate, and detailed reports in accordance with company procedures.
Monitor and track customer calls while accurately recording relevant information in the database.
Perform other duties and related tasks as assigned by the company.

RECRUITMENT PROCESS:
Resume Screening
Initial Interview
Online English Assessment
Hiring Manager Interview
German Language Interview
Job Offer

Contact us for more inquiries:
Look for: Ms. Berlyn

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