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German Customer Service Associate (Earn Up to Php 110,000)

German Customer Service Associate (Earn Up to Php 110,000)

J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC.
Fresher
Not Disclosed
  • Posted 17 hours ago
  • Be among the first 10 applicants

Job Description

BENEFITS :
No BPO Experience Required
Open to Bilingual Beginner
Position: German Customer Service Associate
Salary: Php 110,000
Work Location: Manila
Work Set-Up: Onsite
JOB DETAILS :
COMPANY PROFILE: A globally recognized business process outsourcing (BPO) provider specializing in customer support solutions, combining skilled professionals, advanced technology, and tailored strategies to help innovative brands enhance customer experiences and achieve business success.

Position: German Customer Service Associate
Company Industry: BPO Company
Work Location: Manila
Salary: Php 110,000
Work Schedule: Shifting
Work Setup: Onsite

JOB REQUIREMENTS:
Open to Filipino candidates who can speak, read, and write in German.
Accepting undergraduate students and college graduates from any field of study.
Previous BPO experience is an advantage but not required.
Preferably residing in Manila or nearby areas.
Willing to relocate if necessary.
Available to start as soon as possible.

JOB RESPONSIBILITIES:
Assist customers with inquiries and concerns in both German and English through phone calls, email, and live chat.
Address and resolve customer issues, questions, and concerns in a timely and professional manner.
Prepare accurate reports by gathering and documenting relevant information from customer interactions.
Deliver excellent customer service by providing clear, helpful, and customer-focused support.
Participate in team meetings, collaborate with colleagues, and work toward achieving individual and team performance targets.
Perform other related tasks and responsibilities as assigned by the management.

RECRUITMENT PROCESS:
Resume Screening
Initial Interview
German Language Assessment
Final Interview with the Client
Job Offer

HOW TO APPLY:
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