General Virtual Assistant (For Pooling) - Permanent Work From Home

This is a remote position.

We are VirtuallyinCredible, a company committed to living and loving life. We started out with just 1 Virtual Assistant, and now we have over a thousand virtual assistants collectively working at home with us. As a General Virtual Assistant, your role will contribute to the success of the business by providing the best customer support and experience to our valued clients.

Responsibilities:

• Provide customer support and manage client communications

• Handle calls and email inquiries

• Administrative tasks such as A/R, A/P, Work order processing, notices, compliance, lease renewals, document preparation, and email management

• Marketing and Social Media Management

• Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks

• Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.

• Complies with VirtuallyinCredible's set of guidelines in the fulfillment of daily tasks.

• Effectively represents VirtuallyinCredible's core values to anyone within or outside of the company.

• Provide data and information to the leadership team as required.

• Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.

Qualifications:

• Fluent in spoken and written English

• Willing to undergo background checks

• Good American accent

• Quiet home office work environment

• Willing to work on the graveyard shift

• Fast and reliable internet connection of at least 10MBPS with internet backup available

• Dependable electricity with power backup available

• Computer RAM: At least 12 GB RAM Memory for Windows, 8GB RAM for Mac

• Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above

• Computer Operating System: Windows 11, or macOS (Sequoia, Sonoma, Ventura, and Tahoe)