We're Hiring: General Manager Operations
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for a General Manager Operations to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: General Manager Operations
Work Arrangement: Work from Home
Location: Any CS PH Branch — Makati/Ortigas/Pampanga/Cebu/Davao
Schedule: Night shift
Job description:
Key Responsibilities
- Partnerships Management: Identify and reach out to a wide range of businesses (including factories) and independent manual and skilled workers across Mexico and surrounding areas.
- Data Operations: Ensure our collected data is securely received and uploaded to our servers.
- Logistics & Procurement: Manage the local supply chain for tools, hardware components, and facility needs. If our data operations needs a specific part or a site needs a specific setup, you make it happen.
- Quality Assurance (QA): Own the integrity of our data. You will implement rigorous QA protocols to ensure the data being fed into our models is world-class and error-free.
- Team Leadership: Rally, manage, and mentor a growing team of logistics contractors and interns. You are responsible for their output, morale, and discipline.
- Operational Excellence: Maintain a 24/7 operational calendar. You will coordinate shifts, manage leave, and ensure our Mexico operations is productive around the clock.
- Process Optimization: Constantly iterate on our data collection workflows to increase efficiency and throughput without sacrificing quality.
Who You Are
- A Natural Leader: Well-spoken and authoritative. You can command a room and inspire a team to meet tight deadlines.
- Diligently Process-Oriented: You believe that the way you do anything is the way you do everything. You are obsessed with efficiency and meticulous documentation.
- A Problem Solver: You don't bring problems; you bring solutions. Whether it's a hardware malfunction or a scheduling conflict, you handle it with poise.
- Communicative: You can distill complex technical requirements into simple instructions for your team and provide clear, concise updates to the US leadership.
- Grit: You understand that physical AI is messy. You are willing to be on the floor, moving hardware and troubleshooting in the trenches to ensure the experiment succeeds.
Qualifications and requirements:
- Proven experience in operations management, project management, or a leadership role in a fast-paced environment (e.g., manufacturing, logistics, or tech ops).
- Exceptional English and Spanish communication skills (written and verbal).
- Experience managing large, diverse teams of contractors or interns.
- A hands-on technical aptitude — you are comfortable working around robotics, hardware, and basic tools.
- Ability to manage complex schedules and resource allocation across multiple time zones.
Perks & Benefits:
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**
