【Position Overview】
Join the ranks of the Philippines largest listed company and become a core member of BingoPlus, the premier compliant iGaming platform in the country. We are seeking a Game Operations Specialist who possesses a deep understanding of the Philippine local market combined with a sharp **data-driven mindset**. You will play a pivotal role in managing and optimising our electronic game ecosystem to deliver the ultimate gaming experience.
【Key Responsibilities】
1. Game Ecosystem Management & Operations
- Lifecycle Management: Oversee the daily operations of the Slot/E-games sector, including game integration, configuration, UAT (User Acceptance Testing), and routine maintenance to ensure absolute system stability.
- Traffic & Layout Optimization: optimize game lobby layouts and recommendation strategies based on the specific characteristics of different Game Providers (e.g., JILI, PG Soft, FC). Aim to maximize Click-Through Rates (CTR) and user conversion.
2. Philippines Market Insight & Competitor Analysis
- Local Market Deep Dive: Conduct in-depth research into the local Filipino gambling culture. Continuously monitor the dynamics of key competitors (such as **PlayTime, CasinoPlus**) and top-performing games in the market.
- Trend Analysis: Analyse local user preferences regarding game themes, art styles, and mechanics (e.g., Megaways, Hold & Win, Scatter features). Produce regular competitor analysis reports to support decision-making for new game acquisitions and differentiation strategies.
3. Data-Driven Operational Planning
- Core KPI Monitoring: Establish and maintain a daily/weekly/monthly monitoring system for key operational metrics, including DAU, PCU, Bet Amount, GGR, RTP, Retention Rate, and LTV.
- Data Analysis & Decision Making: Utilise data mining to identify business pain points or growth opportunities. (e.g., Analyse the root causes of a decline in a specific game's performance and propose targeted adjustment plans).
- User Segmentation: Develop user segmentation models to formulate precise operational strategies for different user tiers (Whales/High-Rollers, Active Users, and Churned Users).
4. Event Planning & Execution
- Design and execute engagement and revenue-generating events tailored for Slot players (e.g., **Slot Tournaments, Daily Missions, Rebate/Turnover campaigns**).
- Conduct post-event reviews and ROI analysis to evaluate effectiveness.
- Collaborate closely with Marketing, Tech, and Design teams to ensure the efficient execution of operational plans.
【Job Requirements】
1. Professional Background
- Education: Bachelor's degree or higher; majors in **Media**, Statistics, Mathematics, Computer Science, or Marketing are preferred.
- Experience:1-3 years of operational experience in the iGaming or traditional gaming industry.
- Industry Knowledge: Familiarity with mainstream game providers (e.g., **JILI, PG Soft, FC, PP**) and their game mechanics/mathematical models is highly preferred.
2. Core Competencies
- Market Insight: Profound understanding of the Philippine local betting culture; ability to accurately judge whether a Slot game fits the local market taste.
- Data Proficiency:Advanced Excel skills (Pivot Tables, VLOOKUP, etc.) with strong logical thinking capabilities. Ability to extract business logic and insights from raw data.
3. Language & Soft Skills
- Language:Fluent in English (Must be capable of using English as the primary working language)
- Soft Skills: Strong sense of responsibility, high resistance to pressure, and excellent teamwork spirit. Results-oriented with a proactive attitude.
