Functional Support Tester

Education and Professional Background

• Bachelor's degree or equivalent experience in Computer Science, Information Technology, Business, HR or related field.
• 3-5 years of hands-on system testing experience.
• Experience working in a structured project environment (e.g Agile or hybrid) is preferred.

Technical & Functional Skills

• Testing experience in Workday or another HRIS/enterprise SaaS platform is desirable.
• Experience designing and executing test cases for system changes or releases; exposure to integration testing is desirable.
• Familiarity with Workday or other HR/people systems (for example performance management, learning, absence/time tracking, core HR, recruitment or reporting) is desirable.
• Basic understanding of test management and defect tracking tools (e.g JIRA Zephyr or similar).
• Ability to analyze requirements, understand business process flows, and translate them into testable scenarios.

Testing Competencies

• Understanding of core software testing concepts (test design, positive and negative testing, regression testing, risk-based testing).
• Ability to identify defects, articulate expected versus actual behavior, and propose likely functional areas for investigation.
• Attention to detail in documenting test steps, evidence and outcomes to support repeatability and audit requirements.
• Experience participating in or supporting UAT and E2E testing with business users is desirable.