About The Role
As a Fulfillment Team Head, you are responsible for the overall performance of your respective Region/Business segment, overseeing and supporting the daily operations of client enrollment of a business deal of the products under the purview of Cash Management Division, which can be positioned as business solutions for wholesale accounts.
How you'll contribute
- Directs, guides, trains, motivates, and evaluates performance of staff/officer directly supervised, contributing to the motivation/development of team through professional leadership
- Reviews/verifies & validates (against EQ/CRM/ MV SVS) if the documents submitted are complete, consistent and in order
- Approves client enrollment/maintenance/deactivation in Digibanker systems
- Reviews and activate/ deactivate eligible deposit accounts, including third party account/s, collection account/s, BIPPs Buyers Debit Account and BIPPs Merchants collection accounts as encoded by the client via SBC Digibanker
- Monitors sending of original Digibanker documents to CDC – Records for scanning, indexing and safekeeping
- Prepares monthly Digibanker Enrollment Statistics Report
- Monitors all enrolled/regularization of Digibanker documents
- Monitors submission of summary report at the start of the week for CMS enrollments processed covering the previous week for branch reference
- Monitors submission of weekly consolidated report for the list of clients with pending regularization or pending submission of hard copy of signed enrollment form
- Reports any issue/problem encountered that will affect enrollment TAT to ITG/concerned unit
- Coordinates with and provides support to activities/projects of the bank through review of test results.
What we're looking for
- Graduate of any business course
- With 3-10 years of relevant experience
- Preferably with experience and understanding of Cash Management products and services
- Ability to review and analyze information from multiple sources and determine relevancy
- Forward thinking and demonstrates confidentiality and strong judgment in all types of situations
- Excellent verbal and written communication skills
About Security Bank
Security Bank is one of the Philippines best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.
We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes World's Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): YOU matter.
Start your BetterBanking career with us today.
