Fulfilled by Shopee - Seller Management Lead
Fulfilled by Shopee - Seller Management Lead
Shopee8-10 Years
This job is no longer accepting applications
Job Description
Job Description:
- Own the seller acquisition and onboarding funnel, from seller interest to first inbound and go-live. Design acquisition strategy, prioritisation and growth plan for one of our fastest growing businesses!
- Work with Relationship Managers and category teams to improve seller education, pitch quality, and conversion.
- Partner with Operations, Warehouse, Logistics, Finance, and Product teams to resolve bottlenecks and improve seller experience.
- Monitor seller performance across key metrics such as ADO, SKU coverage, OOS, inbound compliance, cancellations, late fulfillment, and returns.
- Identify seller pain points and lead cross-functional initiatives to improve FBS processes, policies, and tools.
- Prepare regular business updates, performance reviews, and management reports.
- Lead and develop a team responsible for seller acquisition, onboarding, and account management.
Requirements:
- Bachelor's degree in Business, Economics, Engineering, Supply Chain, or a related field. MBA preferred.
- 8-10 years of experience in e-commerce, business development, account management, operations, logistics, or commercial strategy.
- Strong commercial judgment and experience managing seller, merchant, brand, or partner relationships.
- Strong analytical skills, with comfort using data to diagnose issues, track funnels, and drive decisions.
- Excellent communication and stakeholder management skills.
- Structured, detail-oriented, and able to manage multiple cross-functional workstreams.
- People management experience is preferred.
- Experience in fulfillment, warehousing, logistics, or marketplace operations is a strong advantage.
More Info
Key Skills
marketplace operations
fulfillment
commercial strategy
About Company
Skills:
seller acquisition, operations, commercial strategy, Onboarding, Account Management, logistics