Front Office Supervisor

2-4 Years

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Early Applicant

Job Description

Description

Oversee daily front office operations to ensure high-quality customer service.
Train and supervise front office staff, scheduling shifts and managing performance.
Handle guest inquiries and complaints promptly and professionally.
Maintain accurate records of front desk activities and transactions.
Assist in developing and implementing front office policies and procedures.

Requirements

Educational Qualifications: Bachelor's degree in Hospitality Management or related field.
Experience Level: 02 years in a supervisory role in the hospitality industry.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Proficiency in front office software and MS Office Suite.
Qualities and Traits: Strong leadership and team management abilities.
Qualities and Traits: Customer-oriented with a passion for service excellence.