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JOB DESCRIPTION:_
- Greet the clients and visitors with a positive attitude.
- Assisting the clients in finding their respective counter
- Assist in administrative or clerical works such as copying, faxing, emailing etc.
- Responding to clients/customers by understanding their inquiries and documenting actions.
- Verifying client's /customers information.
- Reviewing customer's accounts, transactions and resolving their concerns/issues.
- Collect the required documents to ensure that data entry is accurate Giving detailed explanation Listening and handling customer's complaints.
- Monitoring of customer's satisfaction.
- Report and deliver the appropriate forms for the data processing center for processing and clarification.
- Can provide information to callers Handle online correspondences such as emails.
- Answering questions and addressing complaints
- And other task assigned by Management
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Requirements and Qualifications:_
- College Graduate/ Degree Holder,
- Fresh Graduates are welcome to apply.
- At least 6 months to 1 year of experience in the similar role.
- Strong knowledge on Microsoft Office Applications
- Customer-focused
- Excellent Communication Skills (Written and Verbal)
- Active Listener
- Good telephone etiquette
- Time management skills and multitasking skills
- Organize and Resourceful
- Self-motivated, trust-worthy and fast-learner
- Typing Skills, Attention to Details, Accuracy
- Maintain professional appearance.
Salary Range: P 18,
- 00 P 23,000.00 per month (depend on the experience)
Work Location: Ayala Ave Makati City
Schedule: Monday to Friday (from 8:30am to 5:30pm)
Job Types: Full-time, Permanent, Fixed term, Fresh graduate
Pay: Php18,000.00 - Php20,000.00 per month
Benefits: - Company events
Opportunities for promotion- Promotion to permanent employee
Staff meals provided
Schedule:
Day shift Overtime
Supplemental pay types:
Overtime pay
Performance bonus
