Front Desk Receptionist

We are looking for a customer-focused, and organized

Patient Care Specialist

to join our growing clinic team. In this role, you will be the first point of contact for our patients, ensuring they receive exceptional service from the moment they enter the clinic until the completion of their visit. If you enjoy helping people, thrive in a fast-paced environment, and have excellent communication skills, we'd love to hear from you.

Job Responsibilities

Welcome and assist patients and clients

Answer phone calls and respond to inquiries about clinic services

Schedule, confirm, and manage patient appointments using the clinic's system

Coordinate patient schedules with doctors and clinic staff

Prepare, organize, and maintain patient records and charts

Handle patient concerns and escalated issues when necessary

Keep the reception and waiting areas clean and organized

Support clinic promotions, meetings, trainings, and other administrative tasks

Perform other duties assigned by management

Qualifications

Bachelor's Degree in Hospitality or Any Related Field

With at least 2 to 3 years of work experience in customer service, preferably in hospitality, hotel, healthcare or aesthetic clinic

Customer service experience is an advantage

Excellent communication and interpersonal skills

Organized, detail-oriented, and able to multitask

Willing to work in a fast-paced clinic environment

Willing to be assigned in Greenhills, San Juan City