Front/ Back Office Solution Consultant

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About the Role

The Front/Back Office Consultant assists the local IT Business Unit in the provision of structure, consolidation and analysis of both qualitative & quantitative data reporting, and implementation of project governance service excellence on IT Projects plans, budgets. S/he also ensures that IT Projects align with established governance procedures, and best practices according to both local and Group standards, and other necessary activities in pursuit of local IT Business Unit objectives and targets.

Roles and Responsibilities:

• Establishes Governance Processes and Monitoring of IT Project objective and Results to meet overall IT Business objectives.
• Manages PMO Cadences - Project Reviews and Upper Management Reviews on a regular basis.
• Continually develops IT PMO Materials, Templates, Lessons Learned, to aid in the operational and project-specific reporting for both AIA PH Local Business Unit and AIA Group, including documentation of alignments and approvals from relevant stakeholders during Project Steer Committee Meetings.
• Establishes and maintains knowledge database Project Management Office (PMO) processes and conducts continual process improvement/innovations for increased effectiveness and efficiency using appropriate models and methodologies.
• Works closely with the AIA PH IT Leadership Team to manage IT Project risks and resolve challenges on IT Strategic Plans and Performance against Objectives & Key results.
• Highlights risks due to changes or delays and appropriately flags negative impact to IT PMO Strategies on a timely manner to upper management.
• Interfaces and leads PMO process discussions on all PMO Activities in compliance to the AIA Risk & Compliance Teams and Internal Auditor reviews.