Job title: Quote to Cash professional - French
- This specialty requires Quote to Cash (Q2C) process knowledge.
- Responsibility of accurately handling processing/transaction requirements.
- Focuses on presales support such as, but not limited to, proposal support and inventory review.
- This may involve new contracts and/or expanding or managing existing client relationships.
- Typical responsibilities include resolving client issues and working with IBM teams to support for delivery of products to clients world-wide.
- Maintain and disposition new field inventory and related process.
- Execution of defined processes must be in line with business controls and meet business objectives.
Requirements:
- Growth-driven mindset.
- Excellent in Client Relationship Management.
- Detail-oriented.
- Candidate must be a Critical thinker with good problem-solving skills.
- Able to analyze information, trends, root cause.
- Highly organized and excellent in time management.
- Strong business writing, communication and presentation skills.
- Quick learner and can educate the others on process updates
Shift: Rotation (Night)
Work Set Up: Hybrid (3x RTO)
Work Location: IBM Eastwood office
Language Required: English and French
