Monee is a leading digital payments and financial services provider in Southeast Asia. Monee's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products.
Monee Credit is the financing arm within Monee providing consumers, entrepreneurs, and businesses with more flexibility and freedom to achieve their aspirations. Our products aim to help underbanked or New-to-Credit users get easy access to funds to make more purchases on the Shopee platform
- SPayLater is our consumer financing solution that aims to help our users gain financial freedom with fewer limitations – all through a seamless digital experience. SPayLater offers Shopee users the freedom to buy immediately, but with the choice of paying for their purchases later.
- SLoan for Sellers is the Seller/SME Loans product that will allow sellers to take out loans to finance their Shopee business operations.
- SLoans is the Consumer Cash Loans product that will allow users to take out cash loans
Responsibilities:
- Identifies potential fraudulent transactions, validating suspicious transactions and/or requests
- Conducts desk fraud investigation using different in-house tools and call-outs/interviews
- Analyze customer transactions to identify fraudulent activities, such as account takeover, friendly fraud, theft, and other similar risks.
- Monitor trends in fraud and collaborate with various stakeholders to gather insights on potential vulnerabilities.
- Examines and evaluates fraud detection parameters, incidents, and procedures
- Ensures proper documentation of all fraud investigation findings in an orderly manner
- Collaborates with different Operations units, such as Customer Service and KYC teams, to proactively resolve recurring issues and concerns
- Work on other ad hoc projects or tasks as assigned by its lead/s
Requirements:
- Bachelor's degree graduate; preferably business or statistics course graduate
- At least 2 years of relevant work experience in fraud investigation and/or handling fraud cases in any financial institution.
- Quick to adapt in a fast-paced organization
