Fraud Investigations Specialist

CORE PROFILE

Thisrole is responsible for overseeing fraud detection and control, analysis and reports, demonstrate critical thinking to decipher emerging fraud trends and patterns.

NATURE OF WORK

• Analyze complex cases and alerts escalated/detected for investigation
• Regularly evaluate applicability of data being used, profiling tools and processes to prevailing fraud schemes
• Provide recommended changes and enhancements needed to meet goals
• Carry out continuous improvement initiatives to make sure processes and tools are responsive to changing needs
• Review accuracy of investigation results and of actions taken on suspected accounts or transactions
• Submit timely fraud detection reports
• Ensure output of actions and activities are properly recorded and documented in the system for strategic analytics
• Evaluate, approves and corrects output of subordinates to ensure fulfillment of quantitative/qualitative goals and KRA's
• Familiarity in SQL and Python

DISPLAYED SKILL MASTERY

BEHAVIORAL SKILLS STACK

• Ability to make business decision within his functional level, propose improvements and manage tasks with minimal supervision
• Good display of interpersonal skills, a sense of connection and belonging
• Shows openness to new ideas and fosters organizational learning
• Ability to work in a fast-paced, entrepreneurial, results oriented culture
• Critical thinker with a high sense of urgency and accountability

TECHNICAL SKILLS STACK

• Business and Product Awareness
• Strong technical, analytical and (written and verbal) communication skills
• Excellent aptitude for research and data analysis
• Methodical approach with high attention to detail and ability to work independently and as part of a team
• Ability to identify, analyze and assess risks

REQUIRED QUALIFICATIONS

• At least 3-5yrs of experience in a fraud analyst/investigator field
• With operational experience in the areas of Data Mining, Profiling, Analysis and Investigation
• Preferably from the Financial Service, Banking, or technology industries