Fraud Investigation Associate

Job description:

We are seeking a Fraud Investigation Associate with hands-on experience investigating suspicious transactions and financial fraud. The ideal candidate can manage end-to-end investigations, analyze evidence, identify fraud patterns, and recommend appropriate resolutions.

Key Responsibilities

• Investigate card fraud, wire fraud, online account fraud, and check fraud.
• Analyze suspicious transactions, account activities, and supporting evidence.
• Identify fraud typologies, including identity theft, account abuse, account takeover (ATO), profile takeover, and scams.
• Prepare investigation reports and document findings and resolutions.
• Collaborate with internal teams to mitigate fraud risks and strengthen controls.

Qualifications

• Bachelor's degree in any relevant field.
• At least 2–3 years of relevant fraud investigation experience.
• Proven experience handling end-to-end investigations, from initial assessment to evidence analysis and case resolution.
• Strong knowledge of fraud schemes, transaction analysis, and investigative procedures.
• Excellent verbal and written English communication skills.
• Willing to work onsite in Quezon City and on a shifting, rotational schedule.