Fraud Investigation Associate (Card Fraud / Identity Theft) Onsite | Shifting | Full Time

Responsibilities

• Conduct compliance reviews and assessments to ensure adherence to applicable regulatory requirements and internal policies.
• Support the implementation and maintenance of compliance programs, frameworks, and internal controls to mitigate risks.
• Analyze data and transaction records to identify unusual patterns, assess risks, and support compliance decisions.
• Monitor financial transactions to detect potential financial crimes, suspicious activities, and fraudulent behavior.
• Investigate suspicious activities and transactions to identify, prevent, and mitigate fraud risks.
• Conduct investigations involving card fraud, wire fraud, online account fraud, and check fraud.
• Identify and assess fraud typologies, including identity theft, account abuse, account takeover (ATO), profile takeover, and scams.
• Gather and evaluate information from multiple sources to establish facts, identify patterns, and support investigation outcomes.
• Prepare investigation findings and documentation in accordance with established procedures and reporting requirements.
• Collaborate with internal teams to strengthen fraud prevention measures, improve processes, and maintain effective controls.
• Apply ethical standards, sound judgment, and professional integrity when handling sensitive information and investigation cases.
• Participate in relevant training and development activities to enhance fraud investigation, compliance, and risk management expertise.

What You Must Have

• Bachelor's degree in any relevant field.
• At least 2–3 years of relevant experience in fraud investigation, transaction monitoring, financial crime prevention, or compliance.
• Strong written and verbal English communication skills.
• Hands-on experience investigating suspicious activities and transactions to detect, prevent, and mitigate fraudulent behavior.
• Experience handling fraud cases involving card fraud, wire fraud, online account fraud, and check fraud.
• Knowledge of fraud typologies, including identity theft, account abuse, account takeover (ATO), profile takeover, and scams.
• Strong analytical, investigative, and problem-solving skills.
• Ability to review transaction data, assess evidence, and document investigation findings accurately.

What Sets You Apart

• Willingness to work in a full onsite setup and adapt to a rotational shifting schedule, including weekends and holidays.
• Knowledge of compliance requirements, governance frameworks, and internal control procedures.
• Proficiency in analyzing transaction data and identifying suspicious patterns and potential risks.
• Familiarity with fraud detection tools, investigation procedures, and risk mitigation strategies.
• Strong attention to detail and the ability to handle confidential and sensitive information.
• Excellent communication, critical thinking, and active listening skills.
• Ability to collaborate effectively with team members and adapt to changing business needs.
• Commercial awareness and an understanding of financial services operations and associated fraud risks.