Food server

muzha group inc.

Fresher

Not Disclosed

Philippines

Posted 20 hours ago
Be among the first 10 applicants

Job Description

Job Description

Customer Service
Welcome and greet guests in a friendly and professional manner.
Escort guests to their tables when required.
Present menus and explain menu items, promotions, and recommendations.
Answer customer inquiries regarding food ingredients, preparation, and allergens.
Ensure every guest receives exceptional customer service throughout their dining experience.
Order Taking
Accurately take food and beverage orders using the Point-of-Sale (POS) system.
Confirm orders with guests to minimize errors.
Relay orders promptly to the kitchen and bar.
Monitor order progress and ensure timely service.
Food and Beverage Service
Serve food and beverages according to company service standards.
Ensure food presentation meets quality expectations before serving.
Check guest satisfaction during the meal and respond promptly to requests.
Refill beverages and provide additional items as needed.
Cash Handling
Prepare and present guest bills accurately.
Process cash, credit card, and digital payments.
Issue official receipts.
Balance cash transactions according to company procedures.
Dining Area Maintenance
Prepare tables before service.
Clear and reset tables promptly after guests leave.
Maintain cleanliness and organization of the dining area, service stations, and equipment.
Ensure sufficient supplies such as napkins, utensils, condiments, and tableware are available.
Food Safety and Hygiene
Follow all food safety, sanitation, and personal hygiene standards.
Comply with company policies and local health regulations.
Report any food quality or safety concerns immediately.
Teamwork
Coordinate effectively with kitchen staff, cashiers, supervisors, and other team members.
Assist coworkers during busy periods.
Support restaurant operations to ensure smooth service.
Inventory Support
Assist in monitoring dining supplies and service materials.
Report shortages or damaged equipment to the supervisor.
Help replenish stocks as assigned.
Closing and Opening Duties
Complete assigned opening and closing checklists.
Clean workstations and dining areas.
Ensure all equipment is properly stored and secured.
Other Responsibilities
Attend company meetings and training sessions.
Follow all company rules, policies, and standard operating procedures.
Perform other duties assigned by the Restaurant Manager or Supervisor.

Qualifications

High school graduate or college level preferred.
Previous experience in food service or hospitality is an advantage but not required.
Excellent communication and interpersonal skills.
Customer-oriented with a positive attitude.
Ability to work in a fast-paced environment.
Flexible to work shifts, weekends, and holidays.
Physically fit and able to stand for extended periods.

Benefits