Food and Beverage Manager

Filinvest Hospitality Property: Grafik Pine House Baguio

Experience: At least 3 years of service experience in a five-star or deluxe hotel as a Restaurant Manager.

Create exceptional experiences with Filinvest Hospitality. We are hiring a Food & Beverage Manager with the following expertise:

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Lead the F&B team by attracting, recruiting, training, and appraising talented personnel.
• Supervise dining room personnel and ensure proper implementation of service procedures and quality standards.
• Establish targets, KPI's, schedules, policies, and procedures.
• Check that standards on hygiene and sanitation are complied with within the Banquet, Restaurant, and Bars and are consistently observed by the staff.
• Prepare required reports and requisitions for the Restaurant's operations and administrative functions.
• Monitor restaurant reservations and assist in serving guests when necessary.
• Supervise staff in anticipating guests needs and establishing good customer relations.
• Act on guest complaints and adopt service recovery measures.
• Attend staff meetings and briefings to keep staff informed of current activities in the hotel.
• Identify customers needs and respond proactively to all of their concerns.
• Conduct training (monthly/weekly).