Flight Booking Specialist | Fresh Grads & Career Shifters Welcome
Flight Booking Specialist | Fresh Grads & Career Shifters Welcome
caldwell communications- Posted 4 hours ago
- Be among the first 10 applicants
Job Description
Customer Service Representative – Travel Account | Caldwell Communications – Quezon City
Ready for a New Career Journey
Maybe you're looking for better income, new skills, or your first opportunity in the BPO industry. It can be difficult to get started when many travel and customer service roles require previous experience.
At Caldwell Communications, you can start where you are and learn along the way. As a Travel Account Customer Service Representative, you'll assist customers with reservations, booking changes, and travel-related concerns while building valuable customer service skills.
Salary & Benefits
Up to ₱26,000 monthly basic salary
Performance incentives and bonuses
Paid training from Day 1
Continuous learning and upskilling
Career growth opportunities
Full-time onsite employment
Qualifications For a Travel Account Customer Service Representative
High School or Senior High School graduate
No BPO Or Call Center Experience Required
No travel experience required
Fresh graduates and first-time job seekers welcome
Career shifters encouraged to apply
Good English communication skills
Customer service and problem-solving skills
Basic computer and typing skills
Good attention to detail
Willing to learn travel systems and processes
Willing to work onsite and shifting schedules
Your Day-to-Day
Assist customers with flight and hotel reservations
Handle booking changes, cancellations, and rebooking requests
Provide travel and itinerary information
Assist with baggage, schedules, and travel policies
Process reservation updates and customer requests
Address travel-related concerns and provide appropriate solutions
Document customer interactions accurately
Escalate complex concerns when needed
Follow quality, productivity, and customer service standards
What Happens After You Apply
Selected applicants will receive paid training covering travel processes, reservation systems, and customer service procedures before handling customer interactions.
As you gain experience, you can develop skills that may lead to opportunities in Quality Assurance, Training, Workforce Management, Team Leadership, or Operations.
Job Details
Location: West Avenue, Quezon City
Work Setup: Onsite
Schedule: Shifting, including nights, weekends, and holidays when required
Start Your Travel Account Career
You don't need previous travel or BPO experience to get started. Bring your willingness to learn, communication skills, and attention to detail.
Apply now and start building your Travel Account career with Caldwell Communications.
Ready for a New Career Journey
Maybe you're looking for better income, new skills, or your first opportunity in the BPO industry. It can be difficult to get started when many travel and customer service roles require previous experience.
At Caldwell Communications, you can start where you are and learn along the way. As a Travel Account Customer Service Representative, you'll assist customers with reservations, booking changes, and travel-related concerns while building valuable customer service skills.
Salary & Benefits
Up to ₱26,000 monthly basic salary
Performance incentives and bonuses
Paid training from Day 1
Continuous learning and upskilling
Career growth opportunities
Full-time onsite employment
Qualifications For a Travel Account Customer Service Representative
High School or Senior High School graduate
No BPO Or Call Center Experience Required
No travel experience required
Fresh graduates and first-time job seekers welcome
Career shifters encouraged to apply
Good English communication skills
Customer service and problem-solving skills
Basic computer and typing skills
Good attention to detail
Willing to learn travel systems and processes
Willing to work onsite and shifting schedules
Your Day-to-Day
Assist customers with flight and hotel reservations
Handle booking changes, cancellations, and rebooking requests
Provide travel and itinerary information
Assist with baggage, schedules, and travel policies
Process reservation updates and customer requests
Address travel-related concerns and provide appropriate solutions
Document customer interactions accurately
Escalate complex concerns when needed
Follow quality, productivity, and customer service standards
What Happens After You Apply
Selected applicants will receive paid training covering travel processes, reservation systems, and customer service procedures before handling customer interactions.
As you gain experience, you can develop skills that may lead to opportunities in Quality Assurance, Training, Workforce Management, Team Leadership, or Operations.
Job Details
Location: West Avenue, Quezon City
Work Setup: Onsite
Schedule: Shifting, including nights, weekends, and holidays when required
Start Your Travel Account Career
You don't need previous travel or BPO experience to get started. Bring your willingness to learn, communication skills, and attention to detail.
Apply now and start building your Travel Account career with Caldwell Communications.
More Info
Key Skills
Problem-solving skills
