Fleet Performance & Operations Manager

About Xpress

Xpress is a Philippines-based mobility and technology company operating ride-hailing, EV and hybrid taxis, motorcycle taxis, concierge services, and corporate transport across Metro Manila and key regional cities.

As our owned fleet grows, we need stronger operational discipline around vehicle utilization, driver productivity, maintenance, charging, cost and day-to-day deployment.

We are looking for someone who can combine on-the-ground fleet experience with data, systems and commercial thinking to help us operate our fleet more effectively as we scale.

About the Role

We are looking for a Fleet Performance & Operations Manager to work closely with the Operations team and strengthen the performance of Xpress's company-owned fleet.

This is a highly hands-on role. You will spend significant time at fleet locations, working with drivers and operational teams, understanding why vehicles are or are not being deployed, and using data to improve productivity.

You will help establish better systems around deployment, driver performance, vehicle readiness, maintenance, charging and fleet economics.

We don't want someone who manages entirely from spreadsheets. We want someone who uses data to identify a problem and then goes to the ground to understand and fix it.

What You Will Do

Fleet Performance

• Monitor vehicle deployment, utilization, trips, revenue and downtime
• Identify underperforming vehicles and drivers and investigate the reasons
• Improve vehicle turnaround and productive hours on the road
• Help ensure fleet capacity is aligned with driver availability and demand
• Track operational performance against clear daily and weekly targets

Driver Operations

• Monitor driver attendance, scheduling, productivity and operating discipline
• Work directly with drivers to understand and improve performance
• Identify recurring attendance, utilization or productivity issues
• Support coaching, performance intervention and operational follow-up
• Help improve driver scheduling and deployment processes

Vehicle Readiness & Maintenance

• Monitor vehicle availability, preventive maintenance and repair status
• Help reduce unnecessary downtime caused by maintenance or operational delays
• Coordinate with workshops, dealers and suppliers where required
• Maintain visibility over vehicle condition, servicing and repair timelines
• Identify recurring vehicle issues and recommend preventive actions

EV Charging & Energy

• Help optimize charging schedules around operational requirements
• Monitor charging time, cost and vehicle readiness
• Identify opportunities to reduce charging-related downtime
• Use vehicle and charging data to improve operating schedules

Fleet Economics

• Track key metrics including utilization, trips per vehicle, revenue per vehicle, cost/km, charging cost, maintenance cost and downtime
• Identify where fleet profitability is being lost
• Work with Operations and Finance on cost and productivity improvements
• Help build clearer visibility into the contribution of individual vehicles and drivers

Systems, Data & Automation

• Use GPS, telematics and fleet dashboards to identify operational issues
• Improve reporting around deployment, downtime and fleet performance
• Automate repetitive fleet tracking and reporting wherever practical
• Use data and AI tools to identify trends and operational opportunities
• Work with Product and Technology on improvements to internal fleet tools

What We're Looking For

• 5+ years of experience in fleet operations, transport, mobility or similar operational environments
• Experience working directly with drivers and commercial vehicles
• Strong understanding of fleet utilization, deployment and vehicle readiness
• Experience with preventive maintenance and fleet servicing
• Comfortable working with operational KPIs, dashboards and data
• Commercial mindset with strong understanding of productivity and cost control
• Able to identify operational problems and follow through until they are solved
• Comfortable using technology, automation and AI to improve operations
• Strong communication and leadership skills
• Willing to work on-site and in the field across flexible hours

Experience with EV fleets, taxis, ride-hailing, logistics or other high-utilization commercial fleets is a strong advantage.

The Ideal Candidate

• Is comfortable spending most of their time close to the operation
• Immediately notices when vehicles should be earning but are sitting idle
• Uses data to identify issues, then verifies them on the ground
• Understands both driver behavior and vehicle operations
• Thinks about revenue, utilization and cost — not just deployment
• Fixes recurring problems rather than repeatedly working around them
• Defaults to systems and automation instead of adding manual processes
• Takes ownership and follows through

Success in This Role Looks Like

• Higher vehicle utilization and productive hours
• Better driver attendance and productivity
• Reduced avoidable vehicle downtime
• Improved maintenance and charging planning
• Clear visibility of fleet performance and economics
• Faster identification of underperforming vehicles and drivers
• More automated and reliable fleet reporting
• Operational processes that can scale as the fleet grows

Reports to: Transport Head

Location: Metro Manila / Fleet Sites

Employment Type: Full-time

Work Setup: On-site and field-based