FinOps Analyst - Support, SPX Express

Primary Function (describes the basic purpose of the job)

The SPX FinOps Analyst plays a vital role in ensuring the accuracy and efficiency of billing processes, remittance reconciliation, and operational support across assigned hubs. This role supports both finance and operations by processing service point billings, managing utilities tracking, assisting with hub-level documentation, and reconciling remittance reports to ensure proper cash handling and documentation.

Duties and Responsibilities

1. Claims Reconciliation and Reporting

Perform detailed reconciliation of claims data across multiple source reports submitted by various operational teams to ensure alignment and data integrity.

Monitor and track status transitions of outstanding claims, ensuring all movements are accurately updated and reflected in the centralized monitoring database.

Prepare and generate month-end claims status reports for Finance and Operations leadership, including variance analysis and aging summaries.

Conduct data validation checks to ensure completeness, accuracy, and consistency of all reported figures prior to submission and presentation.

2. Debit Memo Processing and Vendor Support

Review, validate, and process debit memo issuance requests submitted by the Operations team in accordance with established financial controls and policies.
Ensure supporting documentation is complete and compliant prior to memo issuance.

Provide technical clarification and coordination support to Vendor Partners regarding debit memo computations, adjustments, and related discrepancies.

Maintain proper documentation and audit trail for all processed debit memo transactions.

Requirements:
Bachelor's degree in Accounting or Finance.

Entry Level or at least 2 years of relevant experience, preferably in accounting, auditing or logistics

Experience with reconciliation processes in e-commerce or the financial industry.

Advanced proficiency in MS Excel and MS Office for data analysis and report generation.

Strong analytical, communication, and problem-solving skills.

Proven ability to collaborate effectively with cross-functional teams and stakeholders.

Highly proactive, self-driven, and capable of working independently.

Physically fit and able to handle the demands of extensive travel across the Philippines.

Able to adapt to various environments and work effectively under pressure.