Your Team's Impact
Benchmarks Operations team is responsible to onboard additional Benchmark content in FactSet. Data are sourced from different vendors and can be consumed through data feeds; data in the workstation via FQL and Screening codes; and lastly, through premium FactSet applications such as Portfolio Analysis, SPAR, and Derivative Solutions (for fixed income).
What You'll Do
- Perform responsibilities associated with content work downstream /upstream as required working via RPDs (tickets for client requests) to address client queries
- Work with technology, understand FTP, SFTP, Microsoft Excel, other machine language and artificial intelligent technology to provide process improvement ideas
- Provide sufficient updates to stakeholders and meet timelines
- Meet escalation protocols for extraordinary issues, use decision making ability to address unique scenarios by applying generic policies or methodology
- Ability to take ownership of QA checks and identify any inconsistency with data and report timely or escalate as may be necessary
What We're Looking For
Required Skills
- Bachelor's degree in business administration with a specialization in Finance
- We are looking for a fresh graduate or a person with 1-2 years of experience in the finance industry
- Problem solving techniques, ability to troubleshoot complex calculations and have an analytical mindset.
- Ability to work with Microsoft excel, use formula and work on large spreadsheets.
Desired Skills
- Ability to troubleshoot issues and solve them with direction and oversight from their manager or peers.
- Insights: Enthusiasm and initiative to solve problems with a combination of analytical skills and creativity. Requires oversight and guidance from manager.
- Execution: Develop product expertise to troubleshoot issues, learn when to escalate, and follow proper escalation procedures. Capable of testing new features.
- Bring an analytical mindset to understand problems, creatively explore solutions, and communicate them to clients and internal stakeholders, or escalate as appropriate.
What's In It For You
At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:
- The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
- Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
- Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
- A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
- Career progression planning with dedicated time each month for learning and development.
- Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
- Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.
Learn more about our benefits here.
