About the Role
We are seeking a detail-oriented Financial Operations Coordinator to oversee the financial administration of our apartment portfolio. This role is responsible for managing accounts payable, vendor payments, guest revenue collection, financial reporting, reconciliations, tax administration, and financial compliance to ensure accurate and efficient financial operations.
The ideal candidate has strong financial administration experience, exceptional analytical skills, and a proactive approach to identifying discrepancies while maintaining accurate financial records across multiple properties.
Responsibilities
- Review, reconcile, and process vendor invoices and contractor payments.
- Process recurring vendor and contractor payments while preventing duplicate or missed payments.
- Reconcile cleaner invoices against reservation activity and payment records.
- Monitor outstanding guest balances and ensure timely revenue collection.
- Resolve failed payment transactions and update guest payment schedules as needed.
- Maintain apartment profitability reports and provide accurate financial reporting for management.
- Reconcile Booking.com and Airbnb payouts and investigate payment discrepancies.
- Export, maintain, and upload monthly apartment ledgers into the company's AI financial system.
- Audit financial records by identifying overcharges, missing charges, billing inconsistencies, and month-over-month variances.
- Process tourism tax payments, property tax filings, and other recurring tax obligations.
- Maintain tax records, financial compliance documentation, and government correspondence.
- Support additional financial and administrative tasks as assigned.
Qualifications
- Minimum of 2 years of experience supporting U.S.-based clients in a financial operations, bookkeeping, accounting support, or finance-related role.
- 3+ years of experience in financial operations, accounts payable, bookkeeping, accounting support, financial administration, or a related field.
- Strong knowledge of accounts payable, invoice processing, reconciliations, financial reporting, and bookkeeping principles.
- Advanced proficiency in Microsoft Excel or Google Sheets.
- Excellent analytical, organizational, and problem-solving skills with exceptional attention to detail.
- Ability to handle confidential financial information with a high level of professionalism and accuracy.
- Excellent written and verbal English communication skills.
- Ability to manage multiple deadlines and work independently in a fast-paced remote environment.
- Experience working with property management, hospitality, or short-term rental financial operations is highly preferred.