About Us
MasterRemit is a fast-growing and profitable Australian company that provides a fast, reliable, and low-cost money transfer service for people to send money to their loved ones back home in the most convenient and fastest way possible. We enable this through any device securely from anywhere, at any time, 24/7.
We are leveraging innovative technology to create a financially inclusive world to give a fair go to 2 billion unbanked people around the world, mostly in developing countries, facing barriers to tasks as simple as receiving money from their loved ones.
We are a dynamic and diverse team headquartered in Melbourne and are growing a workplace that supports equal opportunities and a culture that empowers, trusts, and respects its employees.
The Opportunity
Financial Crime Operations helps to protect MasterRemit, its customers and our communities from the impacts of financial crime. As the Financial Crime Operations Analyst (KYC/AML/CTF), you will be joining the team who is responsible for Transaction Monitoring, Customer and Payment Screening and Regulatory Reporting, which is part of the wider Financial Crime Operations Team that is responsible for the operational obligations of the MasterRemit's AML/CTF program.
The primary purpose of this role is to assist in mitigating Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) risks by applying a professional assessment and subsequent investigation over daily transaction monitoring alerts and screening alerts, generated by MasterRemits detection and monitoring systems for its transactions to identify any unusual activity, patterns, or behaviours in compliance with AML/CTF regulatory obligations, as well as MasterRemit policies.
Your Key Responsibilities
- Manage Transaction Monitoring Alerts, Watchlist, PEP, Customer Due Diligence and screening and escalate any suspected or confirmed matches.
- Assess customer and payment screening alerts to assess ML/TF risks associated with Sanctions, Politically Exposed Persons (PEPs), Enhanced Customer Due Diligence (ECDD) obligations and Adverse Media,
- Screen and verify customer's identification to comply with MasterRemit's onboarding procedures,
- Preparation of financial crime obligations, including Enhanced Customer Due Diligence (ECDD) and Suspicious Matter Reports (SMRs),
- Clear articulation of due diligence findings and escalating cases as appropriate for further investigation,
- Understanding and interpreting transaction data to pursue lines of inquiry in relation to customers, source of funds, beneficial owners, and related parties,
- Assist in preparing monthly and quarterly risk, compliance, and AML reports: Risk Management Activities, AML Activities, Monthly AML Committee Papers, Quarterly Risk Management Committee Papers, etc.
- Managing transaction volume and monitoring for fraud/scam patterns,
- Maintaining an effective process to ensure live transactions are processed as quickly as possible,
- Conduct post-transaction analysis on successfully completed/paid transactions,
- Managing overall delay on transactions by proactively working on follow ups and old holds,
- Developing and issuing AML/CTF and Fraud training material to staff.
- Provide subject matter input in support of business initiatives and financial crimes projects as required.
- Liaise with staff across MasterRemit Compliance and Operations were required to complete inquiries.
- Review transactions and identify suspicious activities. Report and escalate suspicious activities to the relevant department.
- Monitor and release transactions.
- Ensure complete security and confidentiality of data.
About You
- Customer or Payment Screening requirements.
- Tech savvy proficient in Microsoft Office, general IT skills, data capture experience.
- Strong organizational, communication, and time management skills
- High energy, drive, and sense of responsibility
- Possesses the ability to communicate with people from diverse backgrounds.
- Assist within onboarding new customers and retaining existing customers.
- Flexibility, adaptability, and the ability to work confidently with individuals at all levels within the organisation.
- Highly motivated with a desire to learn and grow.
- Excellent written and verbal communication skills.
- Critical thinking and critical thinking skills
- Highly organised individual with the ability to prioritise work effectively.
Benefit
- Opportunity to join a growing business and have the chance to be part and contribute to the growth and success of a rapidly expanding fintech company
- Enjoy the work-from-home setup that liberates you from the stressful commute and provides ample time to spend with your family
- Have access to opportunities for career growth and advancement within a dynamic and innovative industry
- Join a workplace culture that champions inclusivity, equal opportunities, and fosters a diverse team
- Enjoy a nurturing environment that prioritizes employee empowerment, trust, and respect
- Health Insurance
- Paid Public Holidays, 13th month pay, and Night Differential pay for shifts between 10am-6am
- Yearly Performance-based bonus
How to Apply
Please send your current resume to [Confidential Information] and [HIDDEN TEXT]. To learn more about us, please visit https://linktr.ee/masterremit.
