Key Responsibilities
- Finance Operations Core Billing and Revenue Management
- Advanced billing management:Take ownership of the complex billing processes, including multi-tiered pricing structures, contract billing, and subscription management across multiple client segments
- Revenue recognition leadership:Ensure accurate revenue recognition in accordance with ASC 606 and other applicable accounting standards
- Contract analysis:Review and analyze customer contracts to ensure proper billing setup and revenue recognition treatment
- Financial Reporting and Analysis
- Management Reporting:Drive comprehensive monthly and quarterly financial reports for executive leadership and board presentations
- Performance Analytics:Develop and maintain key performance indicators (KPIs) for billing operations (Collection Rate and Cash Conversion Cycle), expense margins, and revenue trends
- Variance Analysis:Conduct detailed analysis of budget-to-actual variances for revenue streams and provide actionable insights to management
- Planning and Forecasting:Lead revenue forecasting activities and provide critical input for annual budgeting processes
- Accounts Management
- Accounts Receivable:Manage AR processes, aging reports, and collection strategies to optimize cash flow
- Accounts Payable:Oversee AP operations, vendor payments, and expense management systems
- Collections Strategy:Continuously improve collections strategies and policies, working closely with teams to optimize cash flow
- Audit and Compliance
- Internal Audits:Design and implement billing-related internal controls to ensure accuracy, compliance, and fraud prevention
- External Audits:Serve as primary point of contact for billing-related audit activities, both internal and external
- Financial Controls:Ensure all financial practices comply with company policies, accounting standards, SOX requirements, and regulatory guidelinesHuman Resources Support
- Talent Acquisition and Development
- Hiring Leadership:Own recruitment efforts for open positions, including job posting development, candidate screening, and interview coordination
- Onboarding Program:Design and oversee onboarding programs for new team members
- Performance Management:Support HR initiatives related to employee performance tracking and development
- Legal Compliance and CoordinationCompliance Management
- Regulatory Compliance:Monitor changes in accounting standards and regulations affecting revenue recognition and billing practices
- Contract Compliance:Ensure all billing practices comply with contractual obligations and regulatory guidelines
- Policy Coordination:Coordinate with legal counsel and management to develop and maintain company policies and procedures
Legal Coordination
Contract Review:Support contract review processes and coordinate with legal teams on client agreements
Risk Management:Identify and mitigate legal and financial risks in billing and operational processes
Documentation Management:Maintain proper documentation for legal and compliance purposesInformation Technology
Systems Management
Billing Systems Oversight:Lead the optimization and maintenance of billing systems, coordinating with IT on system upgrades and implementations
Technology Integration:Evaluate and recommend billing software, automation tools, and integration opportunities
System Implementation:Lead or support major system implementations, upgrades, or integrations affecting billing operations
Qualifications
The ideal candidate is detail-oriented and thrives in a fast-paced environment, works well in team-driven settings, and is highly motivated. Additionally, you must meet the following qualifications:
Required Qualifications:
- Strong knowledge of accounting principles and practices, particularly related to accounts receivable and accounts payable
- Experience with financial reporting, tracking, planning, and analysis
- Understanding of audit processes and compliance requirements
- Excellent analytical and problem-solving skills with keen attention to detail and accuracy
- Proficiency in Microsoft Excel and other analytical tools
- Embodies our core values through ownership of complex problems, drive to exceed expectations, adaptability in fast-changing environments, and commitment to continuous improvement of processes and skills
Preferred Qualifications:
- 1 year of billing/finance experience in service-based businesses, preferably digital agencies
- Experience with Zoho Books, Zoho Analytics and Zoho One suite
- Background in HR processes and talent management
- Knowledge of legal compliance and contract management
- Experience with IT systems integration and implementation
- Advanced Excel skills (pivot tables, VLOOKUP, financial modeling)
- Experience with subscription billing or recurring revenue models, and payment processors
