Financial Account Associates - With or without exp | Pasig

Financial Account Representative

Metacom Careers is hiring a Financial Account Representative for a voice-based banking and financial services account. No call center or banking experience required — a finance background is a plus.

When You're Ready for a Fresh Start

Working in a financial account can feel intimidating, especially when you're expected to handle customer accounts, transactions, and sensitive information with accuracy.

You May Be Thinking

• What if I don't have banking or BPO experience
• What if I make a mistake when handling account details
• Can I learn financial products and compliance procedures
• How will I handle customers with billing or transaction concerns
  
  

You don't need previous banking experience to get started. With paid training, coaching, and hands-on learning, you can build your confidence while developing customer service, financial, and problem-solving skills.

Job Details

• Position: Financial Account Representative
• Account Type: Voice
• Work Setup: Onsite
• Schedule: Shifting Schedule
• Employment Type: Full-Time
• Salary: Competitive Package (discussed upon application)
• Education: College Graduate
  
  

Responsibilities

• Assist customers with account inquiries, transactions, and balances
• Process payments, disputes, and account adjustments
• Explain account terms, fees, and financial products
• Verify customer identity per compliance procedures
• Resolve billing and transaction complaints
• Document interactions accurately for compliance
  
  

Qualifications

• College Graduate
• No banking or call center experience needed — finance background a plus
• Good English communication skills
• Comfortable with numbers and compliance procedures
• High accuracy and attention to detail
• Willing to work onsite on a shifting schedule
  
  

Benefits

• HMO from Day 1
• Paid training
• Paid leave credits
• 13th Month Pay
• Government-mandated benefits
• Employee recognition programs
  
  

Why Join Metacom Careers

• Practical entry point into banking, fintech, or financial support
• No experience required — training on products and compliance provided
• Build accuracy, financial literacy, and customer service skills
• Gain experience handling financial account concerns
• Growth path to Senior Associate, QA, or Team Lead
  
  

Apply Now

Don't let the lack of banking or BPO experience hold you back.

If you're a college graduate ready to learn, build your confidence, and develop your financial customer service skills, start your Financial Account Representative career with Metacom Careers today.