Customer Service Representative – Financial Account
Davao City | Onsite
About The Role
We are hiring Customer Service Representatives for a Financial Account in Davao City. This opportunity is open to fresh graduates, career shifters, and applicants looking to start a stable career in the BPO industry.
Enjoy paid training from Day 1, competitive salary packages, monthly incentives, and a supportive work environment with opportunities for career growth.
Job Description
As a Financial Customer Service Representative, you will assist customers with account inquiries, billing concerns, payments, and general account-related concerns through phone, chat, or email support.
Responsibilities
- Assist customers with account inquiries and concerns
- Provide information about billing, payments, and account services
- Handle customer concerns professionally and efficiently
- Document customer interactions and account updates accurately
- Escalate concerns when needed
- Maintain good customer service and communication
Training & Work Setup
- Paid training provided from Day 1
- Training on financial tools and customer service processes
- Onsite work setup in Davao City
Qualifications
- High School Graduate (Old Curriculum) / ALS Graduate / Senior High School Graduate
- Open to fresh grads, experience is an advantage
- Good English communication skills
- Basic computer knowledge
- Customer-focused and willing to learn
- Willing to work onsite in Davao City
Benefits
- Competitive salary package
- Monthly incentives and performance bonuses
- Paid training from Day 1
- HMO and medical insurance coverage
- Career growth opportunities
- Friendly and supportive work environment
Apply Now
Start your career in financial customer service and join a growing team in Davao City today.
