About Jardine Service Centre Philippines (JSC)
Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities. We aim to deliver world-class services to our internal customers in a cost-efficient manner via process harmonization, application of state-of-the-art technologies, automation, and process simplification.
About the Role
We are seeking an experienced Tower Manager with expertise in both Accounts Payable (AP) and General Ledger (GL). This pivotal role will help develop the overall GBS strategy in the finance function, build operational capability, and lead GBS-related initiatives from ideation to service delivery.
The Tower Manager has management responsibility for both the AP and GL functions, with accountability for ensuring all operating and financial objectives are achieved across these domains. You will ensure compliance with all relevant legislation and company policies and procedures.
As Tower Manager, you will oversee the design, development, and execution of standard global processes across both process towers, as well as the daily performance of operations. You will provide overall stewardshipin collaboration with key stakeholdersto ensure quality, operational, financial, and customer satisfaction objectives are met. This includes evaluating, recommending, prioritizing, and overseeing the deployment of relevant enabling technology, including identification of emerging tools, feasibility evaluation, and coordination of deployment.
Key Responsibilities:
Process Leadership & Operations:
- Manage and evaluate AP/PTP operations against defined metrics (e.g., DPO, aging); recommend improvements and prepare reports for leadership.
- Define and implement the global RTR process roadmap for General Ledger, Fixed Assets, Project Accounting, reporting, and analytics.
- Ensure end-to-end process efficiency and synergy between AP and GL operations.
- Ensure compliance with internal finance policies and statutory regulations across both functions.
Stakeholder & Team Management:
- Partner with Business Units, Procurement, Treasury, and Suppliers to optimize payment terms, invoice compliance, and electronic processes.
- Collaborate with process stakeholders and IT to ensure effective operations and leverage cross-process synergies.
- Coach and lead a team across both functions in a hybrid work environment.
- Manage team performance by developing accountabilities, setting objectives, providing feedback, and ensuring policy adherence.
- Build a culture of high performance, collaboration, and development.
Control, Compliance & Improvement:
- Ensure internal control compliance for both AP and GL, including fraud risk management, segregation of duties, and audit facilitation.
- Drive global process standardization through best practices, systems, and policies.
- Develop and maintain KPIs to manage service levels and demonstrate effectiveness.
- Lead continuous improvement strategies, staying updated on latest developments and trends.
Strategy & Roadmap:
- Develop and annually update integrated process roadmaps with prioritized improvements, technology updates, and accounting opportunities.
- Perform ad hoc working capital and financial improvement projects as required.
Qualifications
- Bachelor's Degree in Accounting, Finance, Business Administration, or related field.
- At least 5 years of leadership experience covering both AP/Procure-to-Pay and GL/Record-to-Report functions.
- Experience in a Shared Services or Hospitality environment is essential.
- Experience leading transformational programs or enterprise-wide change initiatives.
- Experience working for a multinational organization and collaborating internationally.
- Deep understanding of complex accounting, internal controls, financial systems, and E2E finance processes.
- Direct experience with annual audits from a public company perspective.
- Knowledge of accounting standards and experience with controlsincluding testing and compliance reporting.
- Motivated, works well with others, and thinks clearly under pressure.
- Prior experience leading system and process changes across PTP and RTR.
- Exceptional problem-solving skills individually or in group settings.
- Ability to shift priorities quickly while maintaining organization and control.
- ERP systems experience.
- Excellent verbal, written, and interpersonal skills; ability to communicate effectively across all organizational levels, including senior leadership.
- Strong negotiating and leadership skills with a front-line approach to meeting performance levels.
- Ability to travel 1020% (domestic and international).
- Proficient in English.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
At JSC, you can play a role in our business success. We understand that key to our success is our people, which is our foundation and priority. We invest in our people to ensure we have the right talent with the leadership and strategic skills the company needs for the future.
We are an equal opportunity employer and do not discriminate on the grounds of sex, race, disability, family status or any other factors.
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