Schedule: Monday to Friday (06:00 AM-03:00 PM PHT)
We are looking for an experienced
Operations Manager to lead the Transaction Management function in the Philippines.
This role will oversee a team of 10 Transaction Management Officers and be responsible for the effective management of
Accounts Payable, Accounts Receivable, Lease Administration, and other transaction-related finance and administrative functions.
The role will work closely with the Australian Finance team, business stakeholders, vendors, suppliers, bankers, and external auditors to ensure transactions are processed accurately, efficiently, and in line with company policies and procedures.
Key Responsibilities
Accounts Payable
- Lead the timely, accurate, and efficient processing of local and overseas invoices.
- Oversee the verification, posting, and settlement of vendor payments for inventory and non-inventory transactions.
- Ensure invoices are accurately processed and recorded in the AP sub-ledger.
- Oversee monthly creditor reconciliations and follow up on outstanding reconciling items.
- Work closely with suppliers and sourcing teams to resolve invoice and pricing discrepancies.
Accounts Receivable
- Oversee the timely and accurate management of Accounts Receivable, particularly for the B2B business.
- Ensure AR accounts are fully reconciled and appropriately managed.
- Balance effective credit management with a strong focus on customer service.
- Support the management of key credit accounts and customer-related transactions.
Lease Administration
- Oversee the administration of lease arrangements.
- Manage interactions with lessors relating to rental and outgoing payments.
- Ensure lease-related transactions and reconciliations are accurately maintained.
Transaction & Finance Administration
- Oversee corporate credit card administration.
- Manage customer refunds and customer financing arrangements, including Afterpay, Latitude, and Zip.
- Support intercompany transactions and related finance activities.
- Provide administration and support for the Online Exclusives business.
- Ensure other transactional activities are completed accurately and within required timelines.
Leadership & Team Management
- Lead, coach, and develop the Transaction Management team.
- Set and manage team KPIs and performance expectations.
- Create a collaborative, open, and high-performing team environment.
- Provide technical guidance, training, feedback, and development opportunities to team members.
- Work effectively across teams and locations, particularly with stakeholders in Australia.
Process Improvement
- Identify opportunities to improve efficiency, accuracy, and service delivery across the Transaction Management function.
- Drive process and policy improvements across AP, AR, lease administration, and other transaction functions.
- Support finance projects and business improvement initiatives.
- Develop and maintain appropriate process and policy documentation.
- Look for opportunities to streamline high-volume transactional activities and improve overall operational excellence.
What We're Looking ForExperience
- 5-10 years of experience managing Accounts Payable and Accounts Receivable functions.
- Proven experience leading a transaction management or finance operations team.
- Strong hands-on experience across AP and AR, with exposure to lease administration and other high-volume finance administration functions.
- Previous experience working with Australian corporates is essential.
- Australian retail industry experience is highly desirable.
- Previous experience working with ERP systems.
- Experience in MS AX and/or Dynamics 365 is desirable.
- Experience with Concur is desirable.
- Demonstrated experience driving process improvements within a transaction management function.
- Ability to work autonomously while effectively collaborating with teams across different locations.
Key Attributes
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and a continuous improvement mindset.
- Strong communication and stakeholder management skills.
- Proven people leadership and team management capability.
- Strong analytical and problem-solving skills.
- Ability to work effectively across cultures and locations.
- Flexible and comfortable handling different transaction types and finance administration activities.
- Proactive, hands-on, and solutions-oriented approach.
- Ability to work within an evolving business environment and deliver strong results.
Join the awesome team and enjoy these benefits & perks:
- Officebased
- Equipment Provided
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities.
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ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
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Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. 
