Position Overview
The Finance Director in a BPO (Business Process Outsourcing) environment is responsible for overseeing all financial operations, ensuring fiscal health, and driving strategic financial planning. This leadership role requires a deep understanding of the unique financial dynamics of the BPO sector, including client billing, cost management, and regulatory compliance across multiple geographies.
Key Responsibilities
- Lead the finance function, including accounting, budgeting, forecasting, reporting, and compliance activities.
- Develop and implement financial strategies aligned with organizational goals and BPO industry best practices.
- Oversee client billing processes, revenue recognition, and cost allocation to ensure profitability and accuracy.
- Manage financial risks and ensure robust internal controls are in place.
- Ensure compliance with local, national, and international financial regulations relevant to BPO operations.
- Partner with senior leadership to support business growth, including mergers, acquisitions, and expansion into new markets.
- Lead, mentor, and develop the finance team, fostering a culture of continuous improvement and operational excellence.
- Prepare and present financial reports to executive management and stakeholders.
- Collaborate with IT and operations teams to leverage financial technology for process automation and efficiency.
- Oversee vendor contracts, client agreements, and financial aspects of service-level agreements (SLAs).
Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or related field (Master's or CPA preferred).
- Minimum 8-10 years of progressive experience in finance, with at least 3 years in a leadership role within a BPO or outsourcing environment.
- Strong understanding of BPO business models, client billing structures, and global financial regulations.
- Proven experience in financial planning, analysis, and reporting.
- Exceptional leadership, communication, and stakeholder management skills.
- Advanced proficiency in financial software and ERP systems.
- Ability to thrive in a fast-paced, dynamic, and multicultural environment.
Core Competencies
- Strategic thinking and business acumen
- Analytical and problem-solving skills
- Integrity and ethical judgment
- Change management and adaptability
- Collaboration and influencing skills
Reporting Structure
The Finance Director reports directly to the Chief Executive Officer (CEO) or Chief Financial Officer (CFO) and works closely with other department heads to ensure financial alignment with operational objectives.
Compensation
Competitive salary and benefits package commensurate with experience and industry standards.
