Finance Associate - Third Party Risk Management (TPRM) Concierge (NIGHT SHIFT)

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives

EXPECTATIONS AND TASKS

Reporting directly to the Finance Manager, the Finance Associate - Third Party Risk Management (TPRM) Concierge serves as a liaison and collaborates closely with multiple teams, including the SAP Procure Travel Pay (PTP), the Global Procurement Organization (GPO), various Risk Domains, Internal and External IT, and other stakeholders within the Procure Travel Pay Process Compliance area. This position's primary goal is to streamline operations and ensure compliance, particularly within the Third Party Risk Management framework.

Key Responsibilities

• Acquire a comprehensive understanding of the end-to-end supplier onboarding process.
• Deliver all standard Concierge activities in a high-quality and timely manner, including:

• Operational tasks, such as triggering assessments and initiating the TPRM process
• Customer Service Support, including Escalation Management, Query Handling, and Mailbox Management
• Technical Support, including basic troubleshooting between internal and external tools, and providing technical support to users of the Process Unity tool
• Reporting, including standard and ad-hoc reports

• Uphold compliance with internal controls and external regulations.
• Complete tasks within the team's Service Level Agreement and Key Performance Indicators.
• Proactively identify issues and use professional judgment to implement resolutions.
• Contribute ideas for process improvements to enhance data accuracy and efficiency.
• Collaborate with cross-functional teams to streamline data processes and systems.
• Support organizational automation initiatives.
• Assist with audits and ensure compliance with all requirements, including local tax and legal rules.
• Actively engage in PTP (Procure-to-Pay), GFS (Global Finance Success), and Manila location initiatives, activities, trainings, and projects.

Qualities Needed to Be Successful in the Role

• Process Understanding and Attention to Detail
• Strong Task Management
• Excellent Customer Service Skills - Strong communication skills to handle customer queries and escalations professionally.
• Technical Proficiency
• Problem-Solving and Judgment
• Collaboration and Teamwork
• Adaptability and Continuous Learning

Education and Qualifications

• Upper-intermediate written and spoken English
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Proficient use of MS Office (Excel, Word, PowerPoint, and Outlook)

Professional Experience

• A minimum of 4-5 years in finance, accounting, or a related field.
• Preferred experience with SAP systems and tools, such as SAP GUI, MDG-S, and Ariba.
• Preferred experience with Process Unity tool.
• Experience working in a multinational corporation or a global role.
• Demonstrated experience in process improvement initiatives.
• Experience with Third Party Risk Compliance processes is a plus.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [Confidential Information].

For SAP employees: Only permanent roles are eligible for the , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 435940 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid