The Role
- Prepare, review, and complete assigned processes and deliverables with the highest level of accuracy, within the predetermined time in the work allocation, ensuring all related sub-processes are completed accurately
- Ensure assigned deliverables are prepared and completed in conjunction with the reviewer's schedule
- Plan daily workload to identify issues and delays that may cause interruptions in the completion of deliverables
- Monitor completion of processes and deliverables in each process workflow
- Perform the standard procedure of a proper hand off, both offshore and onshore
- Properly communicate with onshore counterparts, custodians, brokers, administrators, and regulatory agencies to query, escalate, and resolve issues on assigned processes and deliverables
- Actively manage daily emails and take action as needed in accordance with team guidelines
- Ensure completeness of process documentation
- Identify potential initiatives and process improvements
- Support the team by acting as back up in the absence of team member/s
- Participate in team initiatives/engagements whenever needed
- Any related process as required by both onshore and offshore teams
Core Duties and Responsibilities — Operational and Data Checks
- Daily review of all active/pipeline accounts
- Monitoring of various dashboards and reports
- Provide updates on designated checks
- Perform various data checks as requested
- Update different reports on a periodical basis
- Conduct checks related to onboarding/analysis requests
The Requirements
- Must be proactive, motivated, detail-oriented, a team player and knows how to work with Service Level Agreements (SLA) and metrics.
- Possess excellent communication (oral and written) and client service skills
- Proficient in MS Office applications, especially Outlook and Excel (Command of pivot, lookups, logical statements)
- Can work with minimal supervision and deliver high-quality output.
- Strong analytical and problem-solving skills are required.
- Understanding of various financial instruments e.g., stocks, bonds, money market, etc. and/or investment funds e.g., Mutual Funds, Hedge Funds, Separately Managed Accounts, etc.
- Experienced in any stage of the trading or account lifecycle (Fund Accounting, Pre and Post Trade Activities, Client Service, etc.)
- 1– 3 years background in the financial industry is preferred.
- Amenable to work from Midshift to Night Shift.
- Comfortable working in a rapidly changing, team-based work environment
Education and Experience
- Bachelor's/College Degree in Financial Management, Banking & Finance, Business Management or other related courses
