Job Description
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Key Responsibilities
Administrative & Coordination Support
Handle day‑to‑day administrative tasks across multiple business units
Book appointments and services (e.g., vehicle servicing, truck maintenance, inspections)
Coordinate flight bookings, travel arrangements, and related documentation as required
Liaise with external service providers, suppliers, and government or regulatory bodies
Complete and submit forms, applications, and documentation on behalf of the business
Liaising & External Communication
Act as the main point of contact for insurance providers to ensure all company vehicles and assets are properly insured
Follow up on renewals, documentation, and compliance requirements
Communicate with banks, utility providers, vendors, and other relevant organizations
Track progress and ensure timely resolution of administrative requests
Documentation, Filing & Records Management
Maintain organized physical and digital filing systems for contracts, licenses, insurance documents, and correspondence
Ensure documents are up to date, accurately filed, and easily retrievable
Handle confidential information with strict adherence to data privacy and security standards
Finance & Data Entry Support
Data Collection & Entry
Collect financial data from invoices, receipts, expense claims, and bank statements
Accurately enter and code transactions into the finance system
Maintain organised, up-to-date records and flag any missing or inconsistent data
Profit & Loss
Compile income and expense data to prepare the P&L statement
Work out P&L figures on a regular basis (weekly/monthly)
Identify and report variances against budget or prior periods
Reconciliation
Reconcile entered data against source documents (invoices, bank/supplier statements)
Identify and resolve discrepancies; escalate unresolved items
Maintain clear reconciliation records for audit purposes
General Administrative Assistance
Ensure accuracy and completeness of all data provided to finance
Assist with invoice filing, expense documentation, and month-end close support
Provide administrative support to managers and business owners as assigned
Monitor administrative task deadlines and proactively follow up on outstanding items
Identify opportunities to streamline and improve administrative processes
a Bit About You
Proven experience as an Administrative Officer, Secretary, Executive Assistant, or similar role
Strong command of written and spoken English
Highly organized, detail‑oriented, and self‑motivated
Comfortable managing multiple tasks across different businesses
Able to handle confidential information with discretion and professionalism
Proficient in basic office tools (email, spreadsheets, document management systems)
Reliable, proactive, and capable of working independently with minimal supervision
WORK ARRANGEMENT
Work From Office (WFO) – role requires on‑site presence due to access to confidential and sensitive information
Standard office hours, with flexibility during peak administrative periods
What We Value
We're proud of our diverse global team, all working in a collaborative environment and aligned with these values:
Curious and Clever: Ask smart questions and seek better ways of working
Entrepreneurial Energy: Take ownership and solve problems proactively
Fast with Intent: Act with urgency while maintaining accuracy
Laugh and Learn: Continuously improve and grow together
Join the A-Team and experience the A-Life!
