Finance Accounting Manager

Ready to Lead the Future of Our Finance & Accounting Shared Services Business

Join Casto as a Division Manager – F&A Shared Services and play a key role in driving business growth, operational transformation, and the expansion of our Finance & Accounting services beyond the traditional travel industry. If you are an experienced finance leader with strong expertise in accounting operations, business development, process automation, client management, and organizational leadership, we want you on our team!

Key Responsibilities

Strategic Expansion & Business Transformation

• Drive business expansion and market diversification by developing and launching corporate finance services for clients beyond the travel industry.
• Design standardized and scalable workflows for corporate finance processes, transforming traditional accounting operations into an efficient, multi-client Shared Services model.
• Partner with the CFO, corporate development, and sales teams to develop service proposals, establish pricing strategies, and secure new enterprise clients.
• Develop flexible workforce planning models to support changing client demands and business growth.

Finance & Accounting Operations

• Lead end-to-end corporate finance service delivery, including Financial Planning & Analysis (FP&A), General Ledger (GL) close, corporate tax reporting, fixed asset management, billing, and collections.
• Maintain operational excellence in specialized travel accounting processes, including ARC/IATA settlement reconciliations, airline commission tracking, and multi-GDS accounting records.
• Ensure the accuracy, timeliness, and integrity of financial reports in compliance with US GAAP, IFRS, and client-specific accounting policies.
• Establish and optimize operational processes to improve efficiency, service quality, and financial performance.

Client Onboarding & Service Delivery Governance

• Lead client onboarding, transitions, and implementation of finance operations for clients across multiple industries.
• Establish, monitor, and optimize Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to ensure consistent service delivery.
• Build strong relationships with enterprise clients and serve as the primary escalation point for operational performance and service delivery concerns.
• Collaborate with internal stakeholders to align service capabilities with client requirements and business objectives.

Technology, Automation & Digital Transformation

• Oversee the implementation, modernization, and management of enterprise financial systems, including NetSuite, SAP, Oracle, and other ERP platforms.
• Drive process automation through Robotic Process Automation (RPA), OCR invoicing solutions, and financial Business Intelligence (BI) tools.
• Implement automated dashboards and reporting tools to monitor operational performance, account profitability, and resource efficiency.
• Partner with technology teams to reduce manual processes, improve productivity, and support scalable service delivery.

Risk Management, Internal Controls & Compliance

• Develop and implement internal control frameworks to prevent fraud, billing discrepancies, and operational errors.
• Ensure compliance with applicable financial, data security, and privacy standards, including PCI-DSS, ISO 27001, and SOC 1 frameworks.
• Strengthen audit readiness, financial controls, and risk mitigation procedures across client accounts.
• Develop and maintain Business Continuity Plans (BCPs) to support reliable finance operations across multiple international time zones.

People Leadership & Workforce Development

• Lead workforce planning, capacity management, and resource allocation in alignment with client requirements, transaction volumes, and business growth.
• Assess team capabilities and align employee skills, certifications, and expertise with client requirements and service delivery standards.
• Upskill and cross-train accounting teams to support advanced corporate finance services beyond traditional travel accounting.
• Coach and mentor team leaders and supervisors, establish professional development pathways, and build a strong leadership pipeline.
• Promote a collaborative, inclusive, safe, and high-performing work environment.

Minimum Qualifications

• Bachelor's degree in Accounting, Finance, or a highly analytical business discipline.
• At least 5 years of progressive experience in accounting and financial operations, including a minimum of 3 years in a service delivery leadership role within an F&A Shared Services, BPO/BPM, or client-facing corporate finance environment.
• Proven experience in building, scaling, or transforming a business unit, expanding into new market segments, or establishing a multi-client Shared Services operation.
• Strong knowledge of end-to-end Finance & Accounting processes, including financial reporting, General Ledger, FP&A, billing and collections, and corporate accounting.
• Hands-on experience with major ERP platforms, such as NetSuite, SAP, Oracle, or similar systems, and proficiency in Microsoft Excel or BI tools.
• Extensive knowledge of US GAAP, IFRS, internal controls, audit procedures, and financial compliance.
• Experience in client onboarding, service delivery governance, workforce planning, and operational performance management.
• Strong commercial acumen, client relationship management, stakeholder engagement, analytical, and problem-solving skills.
• Excellent English communication skills and the ability to lead business transformation while balancing growth, operational efficiency, service quality, and risk management.

An active Certified Public Accountant (CPA) or Certified Management Accountant (CMA) credential is highly preferred. Experience supporting international clients, managing finance operations across multiple industries, and working with PCI-DSS, ISO 27001, and SOC 1 compliance frameworks is an advantage.

Interested candidates are invited to click Apply or send their updated resume to [Confidential Information], [HIDDEN TEXT], and [HIDDEN TEXT] with the subject line: LinkedIn Application - Division Manager - F&A Shared Services

Join Casto and help shape the future of Finance & Accounting Shared Services. If you are passionate about business transformation, financial excellence, technology-driven operations, and building high-performing teams that support sustainable business growth, we look forward to hearing from you!