We are hiring a Field Technical Support Engineer to provide on-site technical support for:
Position : Field Technical Support Engineer
Location: Delhi
Region: Northern states of India.
Responsibilities:
- Support the Sales Team with on-site customer visits to resolve product and application-related issues.
- Provide hands-on product demonstrations and simulations for customer applications.
- Develop lab and test equipment for simulation of customer's applications and performing product warranty evaluation.
- Respond to customer queries via phone, email or in-person interactions.
- Travel across India to support our growing customer base.
Qualification:
- Engineering degree in Electronics, Electrical, Instrumentation, Mechatronics or related fields.
- 4+ years of experience in an industrial environment preferred.
Hands-on experience with:
- PLC programming and interfacing of field devices, Vision Sensors, Vibration testing equipment, and lab test equipment.
- Experience of working with various industrial protocols like Ethernet IP, PROFINET, Modbus TCP, EtherCAT.
- Installation and integration of IO-Link devices and Software.
- Strong Analytical and problem-solving skills.
- Excellent communication skills to provide customers with value-added support that makes the team at ifm unique in the sensor business.
- Strong computer skills, including proficiency in Windows, with experience in ERP/CRM systems preferred.
- Demonstrated ability to work effectively in a team environment and work independently, managing multiple priorities.
Why join ifm
- Comprehensive onboarding and continuous technical training (including at our corporate HQ in Pune)
- Exposure to cutting–edge automation technologies
- Opportunity to work closely with industry leaders across India
Head Office : ifm electronic India Pvt Ltd., WH Towers, Shinde Nagar, Bavdhan Pune 411021
