Discover your 100% you with Microsourcing
Position Summary
As a Field Support Specialist, you will develop new skills in a safety-focused environment and contribute to advancing technology for community improvement. Join our team and play a vital role in delivering top-tier service to our customers and communities, prioritizing safety above all else.
In this role, you will oversee all phases of utility construction across various telecom projects. You'll collaborate with a team of construction professionals to ensure high-quality workmanship and adherence to safety standards. Your dedication to excellence and readiness to tackle challenges will drive our success.
Key Responsibilities
Pre-Construction Tasks: General Daily Activities
- Ensure all Unit Data Forms (UDFs) are current.
- Participate in Ops Team sign-offs.
- Submit any necessary material supplemental changes and notify Order Management.
During Construction Tasks: General Daily Activities
- Email first-day work orders to assigned crew (market-specific).
- Ensure safety documents are uploaded and completed daily.
- Ensure Early Project Launch (EPL) is scanned to site.
- Ensure the crew properly manages customer network access (EIM, NFSD, AccuV, etc.).
- Coordinate approvals related to build plan or design changes.
- Request material supplemental orders, coordinate availability with the warehouse, and ensure timely delivery to crew or site.
- Facilitate WERF/OBF requests when necessary, working with WHSE EPL Lead/PM Team for timely delivery to crew or site.
- Collect deliverables from contractors to ensure timely project closeout, including tape drops, EH&S, RET worksheets, and required testing reports.
- Coordinate and communicate integration and troubleshooting efforts between crew, contractor remote support, and interval teams.
- Score all appropriate construction tasks (milestones) or communicate to CPM when tasks are completed.
- Ensure outage requests are submitted and monitored for timely completion.
- Assist Construction Manager (CM) with equipment rental coordination.
- Follow up on power delivery through installation.
- Assist with forecast accuracy, ensuring the rolling 4-week horizon is maintained. Escalate any slippage of current jobs impacting upcoming jobs as needed.
- Assist CM in ensuring all permits are closed.
- For SPG projects, upload required deliverables to Tower companies.
What it takes to be part of our team:
- Demonstrated track record of consistently delivering high-quality work.
- Strong problem-solving skills with a hands-on approach to tackling challenges.
- Commitment to long-term project engagement.
- Bachelor's Degree in Construction Management preferred.
- 3-5 years of experience managing telecom construction projects.
- Knowledgeable in telecom construction practices including Coax Splicing, Fiber Splicing, Directional Drilling, and map reading.
- Effective troubleshooting abilities for field issues.
- Previous experience in site management with a proven ability to maintain positive client and supplier relationships.
- Proficiency in Microsoft Office, particularly Word, Excel, and Project, with a capacity to adapt to new software applications
*Candidates must be willing to work in Harton, Paraaque, or at 2E-com MOA on a night shift schedule.
What's in it for you
- Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)
- A very collaborative work culture
Find a balance between work and life that fits you. Do what you do best with MicroSourcing!
For more information, visit https://www.microsourcing.com/
