Discover your 100% YOU with MicroSourcing!
Position: Field Support Specialist
Location: Parañaque City
Work setup & shift: Onsite| Graveyard Shift
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
As a
Field Support Specialist, you will be responsible for overseeing all phases of utility construction for various types of telecom projects. You will assist a team of construction professionals to produce high-quality work in a safety-minded environment, ensuring deliverables meet company, client, and industry standards.
In Addition, You Will
- Manage Pre-Construction Tasks: Ensure all UDFs are current, participate in the Ops Team sign-off, and submit any material supplemental changes to Order Management.
- Oversee Daily Construction Activities: Email first-day work orders to assigned crews, ensure safety documents are uploaded daily, and verify EPL is scanned to the site.
- Coordinate Crew & Network Access: Ensure crews properly manage customer network access (EIM, NFSD, AccuV, etc.) and coordinate approvals for build plan or design changes.
- Facilitate Material & Logistics: Request material supplemental orders, coordinate availability with the warehouse, facilitate timely delivery to crews/sites, and handle WERF/OBF requests when needed.
- Collect Closeout Deliverables: Gather necessary contractor deliverables to ensure timely project closeouts, including tape drops, EH&S, RET worksheets, and required testing reports.
- Troubleshoot & Integrate: Coordinate and communicate integration and troubleshooting efforts between field crews, contractor remote support, and internal teams.
- Track Milestones & Forecasting: Score construction tasks/milestones, assist with rolling 4-week forecast accuracy, and escalate schedule slippages immediately.
- Utility & Compliance Support: Monitor outage requests, assist Construction Managers (CM) with calling off equipment rentals, follow up on power delivery, and ensure all permits are closed.
What You Need
Non-negotiables
- 3-5 years of experience managing telecom construction projects
- Strong knowledge of the telecom construction industry (Coax Splicing, Fiber Splicing, Directional Drilling, map reading, etc.)
- Track record of completing construction projects with a high level of quality and safety
- Proficient in Microsoft Office (specifically Word, Excel, and Project) with the ability to quickly learn custom software
- Excellent problem-solving, troubleshooting, and site management skills
- Strong relationship management skills with clients, suppliers, and internal teams
- Willingness to work 100% onsite in MOA/Parañaque on a graveyard shift
Preferred Skills/expertise
- Bachelor's Degree, preferably in Construction Management or a related field
- Previous experience handling Tower company deliverables (for SPG)
- Ability to manage long-term projects with a hands-on, proactive approach
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
