Field Officer

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Job Description

Qualifications

Candidate must possess at least College level, 2year Vocational Course or Bachelor's/College Degree in any field.
Required Skill(s): Motorcycle driving.
Must have proven skills in negotiation and motorcycle repossession.
With 6 months to 1 years of experience as Credit Verifier and/or Field Collector / Field Repossessor / Skip Tracer.
Must be willing to do field work.
Amenable to report in Paseo de Roxas, Makati (as needed.)
Must have Non-Professional Driver's License and Motorcycle Unit.
Preferably residing in Taguig, Pasay, Pateros, Pasig, Makati, Manila, Mandaluyong.

Job Description

Responsible for field collections and recoveries, demand letter issuance, and repossession.
Responsible for handling remedial accounts.

Field Collections

Visit and collect debt payment of assigned accounts at the beginning of month.
Issue receipts on payment received and remit them to authorized payment channels.
Assist in the resolution of customers concerns and queries.
Secure arrangements for those who are not able to pay.
Update new customer contact information.
Remit all collection received after 3:00 PM to Sumishos account and secure duplicate copy of the deposit slip with machine validation.
Counsel customers on managing the account.
File complaints and attend mediations if needed.

Demand Letter Issuance